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Rolls-Royce Motor Cars Dallas
- Automotive
- Dallas, TX
About this business
Location details
5300 Lemmon Avenue, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thanks once again for another wonderful car The interior design is fantastic with the starlight
Great service & staff. They have lots of selections to choose from. I recommend them. My salesman Brian is totally awesome! !
0 Class. Not sure why the customer service is so poor, I walked in wanting to buy a Rolls but walked out saying, I'll never return. The staff seemed very disengaged and unhappy. The sales, customer service is way below industry standard.
Business response:
Hello, Milo! I apologize that you had such a negative experience, and I assure that our team values the client experience and it seems we fell short in portraying that. Should you be interested in providing us with another opportunity to earn your trust, I'd be more than happy to directly connect you with one of our valued team members. I can be reached at social@parkplace.com, otherwise, I will ensure we share your feedback with our team so that we may identify areas of opportunity to improve moving forward in 2020. Thank y... read more
Sept 28, 2016 SERVICE VISIT "2012 Rolls royce benn worst service" - David Al I owen 2012 Ghost ,just turned to 23k my vehicle been in shop for about three month , my injectors and head were told are bad , what's not acceptable that THEEEE Rolls Royce service dealer put me in small jaguar ,and i had to wait in line for that , now vehicle i paid large sum of money being in shop with just 23k and had intensive engin work that disgusting , my vehicle was misdiagnosed by the dealer first time , rolls royce known by as first clas... read more
Business response:
Yasser, We would like to learn more about your feedback so that we may provide you with a satisfactory resolution to your issue. If you could please contact Vince Knighton, our Service Director, by email at vknighton@parkplace.com, he would be more than happy to discuss.
I purchased two preowned low miles Jaguars with in 10 months from the dealership when it was still Overseas Motors. The first was just completely outstanding and just loved it a lot. the second one unfortunately was another Jag and it's mile odometer had been rolled back in the car clearly was misrepresented. The odometer said that his car had 21,000 miles on it but clearly it had close to over 100,000 miles based on the wear and tear on the vehicle. The driver seat leather was completely worn out and just awful and the... read more
Business response:
Hello R. B., Thank you for taking the time to leave us a review, but as you mentioned, the dealership is no longer under management as Overseas Motors, and our business practices reflect a such. At Park Place, we are committed to providing integrity in the purchasing and service process, as well as an unmatched client experience at all times. We hope you will give us the opportunity to serve you soon so that we may prove that commitment to you. We do hope that you will update your review after an experience with us, as our r... read more
Frequently asked questions about Rolls-Royce Motor Cars Dallas
How is Rolls-Royce Motor Cars Dallas rated?
Rolls-Royce Motor Cars Dallas has a 4.4 star rating with 88 reviews.
When is Rolls-Royce Motor Cars Dallas open?
Rolls-Royce Motor Cars Dallas is closed now. It will open tomorrow at 9:00 a.m.