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Country Hyundai
- Car Dealers
- Northampton, MA
About this business
Location details
347 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Nice, no pressure experience. I had a great buying experience at Country Hyundai. After visiting five other dealerships, I was pretty fed up with car shopping. Between the haggling and long waits, the last thing I wanted to do was deal with another dealership. I looked on Country's website, and found a car I was interested in. I got a call from their Internet manager, Jason. I told him what I was looking for. We arranged for a day and time for me to test drive the car. When I got to the dealership, everyone was very friendly... read more
Business response:
Wow, thank you so much for the fantastic review! We're pleased to hear that Jason, Joe, Chris, and Amber worked together to ensure a completely exceptional car buying experience, just as it should be. Thank you for choosing Country Hyundai, and we look forward to welcoming you back for the first oil change on the new vehicle!
Great experience, Bill and Tim were incredibly helpful and Amber was amazing. Went in to get a Tucson and ended up falling in love with the kona. didn't even know it existed and couldn't be happier that they suggested it.
Business response:
Thank you for sharing this kind review! We're pleased to hear that your experience with Bill, Tim, & Amber left you all "smiles"! Congratulations on your new Kona!
The staff at Country Hyundai are the very best! I had dreaded shopping for a new car because I assumed that all dealerships would be the same...high pressure, deceptive, quick to close the sale without listening. Boy, was I wrong when I started looking at online reviews for local Hyundai dealers, and saw that Country Hyundai had a stellar reputation. And their people are the secret sauce behind it. The moment I walked into the dealership, I was greeted by Scott Peters. I think that this was divine intervention; Country Hyund... read more
Business response:
Wow, thank you for this detailed, kind feedback! We know that the car buying process can be stressful, but we're so happy to know that your Country Hyundai experience left you with completely different feelings. It was a pleasure working with you, and we hope you love your beautiful new Tucson! We look forward to welcoming you back for the first service on the new vehicle.
The customer service at this dealer is second to none! The staff were all extremely helpful and accommodating. Kathy greeted my boyfriend and I right away and showed us a variety of options that fit our needs. She went above and beyond to get us in the car we needed for a very reasonable price!
Business response:
Thank you for taking a moment to share your exceptional Country Hyundai experience! Customer satisfaction, safety, & happiness in your vehicle is our greatest priority, & we're happy to know that Kathy worked to find something perfect for you. Congratulations again!
My sales experience with Kathy was nothing short of spectacular. She was efficient, transparent and so kind. She really made sure my family got what we needed.
Business response:
Thank you for the kind review, Kate! We're pleased to hear that Kathy made sure you had an easy, stress-free, and transparent car buying process, just as it should be. We hope you enjoy your new vehicle!
Had a great experience with Kathy Gallo! Very knowledgeable and helped me choose what I needed. Took the time to go over all the features and differences.
Business response:
Thank you for the great review! We're happy to know that Kathy was knowledgeable & helpful throughout your visit!
Started out great; downhill from there Below is the second email that I wrote to Carla (Owner of the Dealership); the first was at the end of August, 2019 10/4/19 I wrote to you a couple of months ago and haven't heard back. I have been in touch with Amber who said that she forwarded my initial email to you. I purchased a certified pre-owned 2019 Hyundai Santa Fe from your dealership and picked it up on Friday 8/16/19. I was not happy that I was only given 1 key. It is not just a key as you know, but a key fob and they are e... read more
Business response:
We greatly apologize to hear about the inconvenience(s) and frustration, Tracy. Your concerns have been further passed along and Amber and Scott will continue to work diligently on your behalf. We look forward to resolving this as a whole for you.
Wonderful Experience! I recently picked up my new Hyundai Elantra from Country Hyundai in Northampton. Although I am acquainted with the owner, she turned over the details of my requirements for the car to her sales agent Scott Peters. Then I was directed to the business manager Chris Schultz. The final delivery of the car was performed by Amber Brainerd. I am sure I could never express how pleased I am with all three of these people. They were most pleasant and very patient as I had a glitch with my credit. (I had to freeze... read more
Business response:
Wow, thank you for the fantastic review! We're pleased to hear that Scott, Chris, and Amber worked to ensure a truly exceptional Country Hyundai experience, and I'll be sure that they see your kind words. It was a pleasure working with you, and we're so glad to know that you are loving your new Elantra! Safe & happy travels!
found the car that fits me Dealership was helpful by showing vehicles that were easy for me to get in and out of, as I have mobility issues. Comfort , visbility, and accessories are excellent.
Business response:
Thank you for taking a moment to share this fantastic feedback! We're so happy to hear that the Country Hyundai team worked diligently to find you a perfect new comfortable fit! Enjoy your new vehicle, and Congratulations again!
Frequently asked questions about Country Hyundai
How is Country Hyundai rated?
Country Hyundai has a 4.4 star rating with 3,015 reviews.
When is Country Hyundai open?
Country Hyundai is open now. It will close at 7:00 p.m.