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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ron Michael and Peter Cafferata were exceptional in their service. Service level and customer engagement quality were excellent . 2nd time customer with MB of Grapevine . Recommend to anyone looking to buy a Mercedes. We are repeat customers because of Grapevine MB service and sales approach and also because of our first time engagement and continuous support from Corey Bedford.
Payton was amazing and made buying my Mercedes a simple experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes.
Very friendly and attentive staff. I didn't have to wait for anyone to notice I came in I was valued right from the start .
Business response:
Thank you for taking time to leave a review, SLH! We value you and your feedback and we are so glad our team was able to demonstrate that. We look forward to assisting you in the future!
My experience in leasing a new C class 300 was a long process. It took over three hours before we were able to return my old lease and take home my new lease.
Business response:
Hello Johngiustra, we are sorry to hear your leasing process took longer than expected. We do hope you had a wonderful experience otherwise and if you have any further comments or questions, you can email us at social@avondale.com!
This was our 1st Mercedes purchase, so being unfamiliar with the product, we had numerous questions. Also, to further complicate things, we weren't sure whether we were going to buy a new or used vehicle. We made several visits to the dealership, and our salesman, Hector, was always available and patiently assisted us in our search. We appreciate his diligence and patience! We are very happy with our new vehicle! Thank You Hector!
Business response:
Hello Michael! Congratulations on your new car and welcome to the Mercedes family! We are so glad Hector was able to provide you with such a wonderful experience. We so look forward to assisting you in the future!
Top notch experience with David and the whole staff! . Highly recommend this Mercedes dealership in Grapevine.
Basel was great, we will for sure recommend him to anyone looking for enjoyable car purchasing experience.
Mr. Abbas was very polite and helpful. Great customer service experience. Will highly recommend him.
Basel was very helpful and assisted us through the entire buying process. He worked hard to find us the exact vehicle we wanted and handled our sale with professionalism and great care. We would highly recommend Basel! Excellent knowledge and a great experience.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,498 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.