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Serpentini Collision Center in Willoughby Hills, Ohio, is your top choice for precision automotive collision repair and restoration. Our skilled technicians ensure a seamless process with transparent communication, accurate estimates, and timely updates. We prioritize quality, using top-notch materials and meticulous attention to detail. From seamless insurance coordination to comprehensive restoration services, Serpentini is committed to getting you back on the road with a vehicle that exceeds expectations. Your satisfactio... read more
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:30 a.m. to 6:00 p.m. | |
Tue | 07:30 a.m. to 6:00 p.m. | |
Wed | 07:30 a.m. to 6:00 p.m. | |
Thu | 07:30 a.m. to 6:00 p.m. | |
Fri | 07:30 a.m. to 6:00 p.m. | |
Sat | 08:00 a.m. to 4:00 p.m. | |
Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Above and beyond. We even forgot something in our returned rental and they held it for us. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality They left old parts in the side of the door. They chipped the paint off the rear passenger side and left a rust spot there! I have to slam the trunk to close now. 5 Star : Customer Service Everyone was nice and helpful.
4 Star : My Experience 3.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3.5 Star : Customer Service
5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality Excellent 5 Star : Customer Service This staff is amazing! Andrienne took such good care of me and even when I went over to talk to Tomthe same level of care and customer service was rendered in sales and collision. AMAZING PLACE
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality The paint on my car is now two noticeably different shades of blue, which I’m not happy about. Additionally, the horn is no longer working despite it functioning properly when I dropped the car off and there is water inside the headlight that was supposed to be replaced. 1.5 Star : Customer Service At this time, I do not anticipate returning or doing business with this dealership again. I also intend to report my experience to my insurance company. The service process ... read more
Serpentini Collision Center - Willoughby Hills has a 4.5 star rating with 311 reviews.
Serpentini Collision Center - Willoughby Hills is closed now. It will open tomorrow at 7:30 a.m.