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Serpentini Collision Center - Willoughby Hills
- Body Shops
- Willoughby Hills, OH
About this business
Serpentini Collision Center in Willoughby Hills, Ohio, is your top choice for precision automotive collision repair and restoration. Our skilled technicians ensure a seamless process with transparent communication, accurate estimates, and timely updates. We prioritize quality, using top-notch materials and meticulous attention to detail. From seamless insurance coordination to comprehensive restoration services, Serpentini is committed to getting you back on the road with a vehicle that exceeds expectations. Your satisfactio... read more
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 6:00 p.m. | |
| Wed | 07:30 a.m. to 6:00 p.m. | |
| Thu | 07:30 a.m. to 6:00 p.m. | |
| Fri | 07:30 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
5 Star : My Experience 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience
2.5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality It took a long time to fix the car. 4 Star : Customer Service We were given t he r uh around for as long time. 5 Star : Returned Clean
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality when I picked my vehicle up there were swirl marks on some of body as well as front/rear windows and side-view mirror. vehicle was sent back into shop for clean-up. vehicle still has swirl marks on parts of body and still on mirror/s, front/rear windows. 3.5 Star : Customer Service .... 0 Star : Returned Clean
0.5 Star : Likely to Recommend It will never happen. Honestly, I'm inclined to tell people to stay away and go to any of the other several Chevy dealerships around town. 0.5 Star : Repair Quality Absolutely terrible experience. 0.5 Star : Customer Service Rude, unhelpful and not accommodating.
0.5 Star : Likely to Recommend I will advise against it. 0.5 Star : Repair Quality Adrienne was nice and quick to respond to my complaints. After her the entire operation goes down hill. The manager lacks taking ownership and there definitely is not any type of quality control checks on place. 2 Star : Customer Service Receptionist did her best but she doesn't fix the cars. So the back of the house needs clean out. I will never bring my vehicle nor advise anyone to do business here. Also Phil Watts is amazing as well. Keep h... read more
2.5 Star : Likely to Recommend 3 Star : Repair Quality 2.5 Star : Customer Service They haven't reached out yet to schedule second repair
Frequently asked questions about Serpentini Collision Center - Willoughby Hills
How is Serpentini Collision Center - Willoughby Hills rated?
Serpentini Collision Center - Willoughby Hills has a 4.5 star rating with 311 reviews.
When is Serpentini Collision Center - Willoughby Hills open?
Serpentini Collision Center - Willoughby Hills is closed now. It will open tomorrow at 7:30 a.m.