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Avondale Premier Collection
- Car Dealers
- Dallas, TX
About this business
Location details
5300 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Poor & Unprofessional Customer Service at Best! I've owned quite a number of exotics for over a decade now and I've never come across a more incompetent dealership. From start to end of the deal they made the process progressively worse. Simon's name is synonymous with the word "dishonorable." This dealer never honored their agreements and just stopped communication entirely once they received funds for the vehicle I purchased. They left me with a quarter tank of gasoline upon pickup and furthermore weaseled their way out of... read more
Business response:
Hello! I am sorry to hear about your experience with our dealership and definitely understand the importance of purchasing and owning exotic vehicles. Our team prides itself on delivering a positive experience to go a long with your purchase or servicing of our cars. I would love to bring this up with the team and share any further concerns you had during this situation. You can email me at social@avondale.com and I will follow up with the dealership as soon as possible.
Absolutely outrageous not to address customer concerns - not to return phone calls or e-mails is beyond unacceptable & this Heath is the General Manager so beware !!!!!!!!
BUYER BEWARE! Invest in a huge loss here. Life teaches you many lessons over time. Some of them we learn quick and well. Some take a great deal of time and/or pain. I'm sharing this so you might avoid learning first-hand a lesson on luxury/exotic cars I have learned. Park Place and I'm sure dealers like them offer an inviting and pleasant buying experience. If you are looking for your dream Maserati or Bentley etc., they will seemingly do anything to please you... and help you sign on the dotted. BUT what they will not do is... read more
Business response:
Hi there! I'm sorry to hear about your concerns in regards to your vehicles value. Would you mind sending me an email to social@parkplace.com with your full name and phone number so that I can look into your full concerns with our management team? Thank you!
Maserati Quatroporte is a lemon. Service is awful. Car in three times now within two months for same problem. Car starts first thing then will not restart after stopping. In service for two weeks now with no answers. Still waiting for the loaner car the dealership promises for service. Unhelpful staff. Do not by a car from Park Place.
Horrible!! On March 3rd 2015 I bought a Maserati from Park Place Dealership in Dallas and have had horrible service. I bought the car on Tuesday, I wrote a check and due to bad weather it was delayed. I was threatened to have the car repossessed on that Friday. Then while driving down the freeway (I-35) I hit a pothole and the strut is cracked and the rim is bent. I understand that happens with low profile tires and I am ok with it, but not the strut. I have had the car 6 days and the paint is pealing off the rims on the tir... read more
Business response:
https://youtu.be/P47832gkl3E
Frequently asked questions about Avondale Premier Collection
How is Avondale Premier Collection rated?
Avondale Premier Collection has a 4.8 star rating with 420 reviews.
When is Avondale Premier Collection open?
Avondale Premier Collection is open now. It will close at 6:00 p.m.