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347 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
My wife and I were not really in the market for a new vehicle when we visited Country Hyundai. We were just looking and curious about the Hyundai Santa Fe as a replacement vehicle when one of our current leases ends next year. We found the experience at Country so pleasant and our sales person Robin was pleasant,professional and very knowledgeable. Although the dealership is 24 miles away from our home and there were other Hyundai Delerships closer We felt that the attention and care We received as a customer far outweighed ... read more
Business response:
Thank you for both buying from Country Hyundai and for serving in the U.S. Military. I will make sure that Mike, Robin and Lee get a copy of this great review.
On March 26th my wife and I went to Country Hyundai in Greenfield Massachusetts looking to buy two brand new 2011 Hyundai Elantra and a Elantra Touring. From the moment we arrived at the dealer,the attentions we received from the dealer were exceptional. We got welcomed into the dealer. We got offered a nice cup of cofee,and our sales consultant (Scott Peters)started to look for the two cars that we were looking for. Paying attention to are needs. We test drove the cars, we came back to the dealer, to negociate the prices of... read more
Business response:
Thank you for such a glowing review. I will pass this on to Scott, Bill and Lee. I am sure they will love to hear it.
We were pleasantly suprise when we arrive at the dealership ,we were greeted at the door and shown a seat offered coffee and told a slaesperson would be with us shortly, before we knew it a salesperson extended his hand and interudced himself. We explained we were there in response to an ad recived in the mail and were not really looking for a car but would like more info on the flyer. Scott asked a few questions and told us he would be right back when returnedhe a 3 or 4 sets of keys in his hand he asked we follow him out o... read more
Business response:
Thank you for writing such a great review. Please remember if you have any questions please feel free to call us at 1-413-774-3122
Ryan, salesman new the inventory of the vehicles and when asked questions he also new the answers, he was very knowledgeable. Bill Mooney was a great help with the processing the loan documents and very personable to deal with. The service department was informative with the new car purchase and went over all the maintenance schedules and products for the vehicle. The dealership was clean and everyone was very professional.
Business response:
Ryan is a great guy, he does go out of his way to help. Also, I would expect you to hear from him in the future, following up making sure everything is going well.
We were looking to replace my Hyundai Accent with another one or an equivelant inexpensive economy car. We stopped there first after finding two cars we were intersted in online that were in our budget. I was allowed a few minutes to myself to look at the used car I was interested in then Ashley Cronk was there guiding me and answering any questions I might have. It took several days and many other places of looking to decide that the new Accent was really the best way to go. Everyone we dealt with was friendly and tried to ... read more
Business response:
Thank you for your review. Please remember to stop in every once in a while.
I strongly recommend this dealer we had a lot of laughs and generaly a good time buying the car. Mike did an excellent job getting me enough for my trade in and then sticking to the prices without a lot of time spent on sales for extras. Got somewhat disorganized at times but that was mostly because we seemed to be there at the same time other people were shopping, and wanting attention also. They tried their best to accommodate everyone and this could have appeared that they didn't care but it was just the opposite. It is j... read more
Business response:
Thank you, it is nice to hear that others notice we do respect all of our customers. Sometimes it gets hectic, but we always try our hardest.
Country Hyundai was the first dealership I visited on my quest to find a replacement vehicle... and although I had planned to visit several other dealerships before committing to buy, I found the experience at Country so pleasant that I DID end up buying! Although the dealership is nearly 30 minutes away from my home, I felt that the attention and care I received as a customer--as well as finding the perfect car for me--far outweighed any convenience of location. Ashley, the sales rep I worked with, was both pleasant and pro... read more
Business response:
Thank you for your post. We do try hard to please all of out customers. If in the future you do have any questions, please don't hesitate to call.
The first thing I would like to say is the sales people are very good and honest, Ashley and Mike are very good at what they do. They went through the entire car with me from front to back and explained all the saftey features and the options in the car. They did there best to put me in the New Sonata SE. There was a little frustration because Ashley had a family emergency, so Mike stepped in. They are the best. I left a little confused but the next day had a call from the manager and he explained what happened. They made ev... read more
Business response:
Thank you for your great review. I know there were some bumps along the way, but am glad everything worked out.
Everyone was friendly and helpful. We knew the price we Everyone was friendly and helpful. We knew the price we wanted and they went out of their way to meet it. We went indto the dealership knowing the model we wanted and with 2 cars to trade but only 1 with us.They actually had a sales person come back to our house to look at and pick up the 2nd vehicle. Made everything easy on us. The salesperson called and checked a few days later to be sure we were happy and we were and still are. Service deparetment has also been very ... read more
Business response:
Thank you, it is always nice to hear good things about yourself. I will say that not only is our sales dept. top notch, but our service dept. is as well.
Country Hyundai has a 4.4 star rating with 3,015 reviews.
Country Hyundai is closed now. It will open at 9:00 a.m.