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Country Hyundai
- Car Dealers
- Northampton, MA
About this business
Location details
347 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
New car Luis was very helpful, everyone was kind and attentive and made the car buying experience easy and pain-free. Chris was great with facilitating the finance aspect and breaking everything down for us. Thanks!
Business response:
Thank you so much for your feedback, we are glad you were happy with your experience and look forward to welcoming you back!
Another great experience! After my brand new Hyundai was totaled by a less than stellar driver, coming back to Country Hyundai for a replacement vehicle was a no brainer. Luis V and Mike P made the process fair and simple...easing the stress of what was already a very stressful scenario. Even got to chat with Carly! Absolutely love my new-to-me Sonata....after test driving at least 5 different cars. The staff were patient, helpful and super kind. Definitely recommend to everyone I know!
Business response:
We are glad to know that we were able to help you in this unfortunate situation and are happy to know that you love your car and had a great experience with us.
Bought a new 2017 Tucson Extremely helpful and courteous sales Chris Schultz made our car buying experience painless. I would recommend this place to anyone We have been to a lot of dealerships in our life and always disliked the car buying game. No game here. Just straight forward and honest people.
Business response:
Thank you so much for your feedback, we are glad you were happy with everything and look forward to welcoming you back for your first service!
Terrible customer service Do not go here. They wasted over an hour of our lives giving us the runaround and wouldn’t even talk the same numbers. At first they tried to get down to a good price for us by counting our down payment even though I was trying to discuss the sales price. Then they try to convince me they’re giving me the best price they can by showing me the sales invoice and saying this is what we paid for the car so I can’t go much lower or I don’t get paid. They I said what about holdback and he lied about the h... read more
Business response:
We are sorry to see that you were so unhappy with your recent visit to our dealership. We apologize if you felt in any way pressured or not taken seriously and want you to know that it was never our intention to make you feel that you were being given the runaround as you put it or to make you feel like we were trying to be anything but honest and upfront with you. We did make every effort to provide you with our best price at the time of your visit and are sorry that this was not adequate. As for providing you with the prin... read more
First Adult purchase I bought my very first new car and my experience was great. I didn't feel like I was being pressured into something I did not want. They worked with me and my budget. I was very pleased with the customer service. Scott was amazing and did everything he could to make sure I left there with a huge smile on my face.
Business response:
Thank you so much for your feedback, we are glad to have made your first new car buying experience great. We look forward to welcoming you back for your servicing needs, where we hope to make you just as happy.
Excellent Service Tom Sadowsli inprocessed my car quickly and efficiently.He informed me that there was a recall on my vehicle that he could take care of if it was convenient and agreeable with me. It is this type of care that I have come to appreciate from Tom . His thoughtfulness has saved me time this visit as well as other visits overs the years that I have been buying and bringing my cars here for service. Thank you Tom!
Business response:
Thank you for your feedback, we are glad to see that you had a great service experience. Thank you for being a loyal customer and we hope you have a great 2018!
Stress-Free I found my experience at country Hyundai very pleasant and stress free. I had been looking for a car within a specific price range and none were to be found. I had put feelers our various dealerships and when Hyundai called me with a price about the car I was looking at jumped at the opportunity. Chris Schultz was wonderful and very knowledgeable of the car I was buying.
Business response:
Thank you for your feedback, we are glad to know everything was to your liking and hope that you enjoy your new car. Have a happy and prosperous 2018!
Love their customer service! I recently was having an issue with my Sonata and was miles from home, and had to have it towed there. They checked it, fixed it right away, and even got me a ride to the dealership to pick it back up within a day!! They are amazing
Business response:
Glad to know you were happy with our service. Have a prosperous 2018!
Excellent Estoy muy contenta con el servicio recibido en el dealer Country Hyundai de Northampton, Massachusetts. Se le recomiendo a toda mi familia y amistades. El servicio fue muy excelente
Business response:
Muchas gracias por enviarnos su recomendacion, que tenga un prospero 2018!
Frequently asked questions about Country Hyundai
How is Country Hyundai rated?
Country Hyundai has a 4.4 star rating with 3,015 reviews.
When is Country Hyundai open?
Country Hyundai is closed now. It will open tomorrow at 9:00 a.m.