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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Jody was an excellent service rep. He followed up all concerns and was very attentive to detail. He had the car looked at and fixed before noon! Thank you!
Business response:
Tim - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Jody was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team
Everyone was helpful and attentive while still observing social distancing and other pandemic safety protocols. Overall it was a pleasant experience and I would recommend this dealership to others.
Business response:
Brian - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team
Dave was great with helping me get into my new Civic and Mike was just as great getting me to a price point that worked for me. In finance, Toan remembered me from my previous lease signing and did a great job at explaining all the different lease options. My favorite part about getting my car serviced here is that they vacuum and wash the exterior of the car before returning it to you though.
Business response:
Kelsey S - Thank you for taking the time to post such great comments about your experience with Dave, Mike and Toan. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team! - Herb Chambers Honda of Westborough team
I was greeted immediately upon arrival for my appointment. Check in was quick and painless. Service scheduled was completed as requested in a timely manner.
Business response:
bob.porter - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your kind words and we hope to see you again in the future! - Herb Chambers Honda of Westborough team
Peter is very communicative and took the time to explain everything. He made sure all the work was done in a timely manner so that I could make my meeting.
Business response:
Raji - Thank you for sharing your experience with us! We're so pleased to hear that Peter was able to assist you with your service needs and get you back on the road for your meeting. Peter truly is a valuable member of our crew and we are glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Westborough team
Dave S. Was very knowledgeable, professional and patient. He took care all the questions I have about the new car. Big thank you to the manager James. He made the car purchase experience more smoothly, his professionalism make us feel as we are value customer. We will definitely return when is time for new car.
Business response:
Jessica - Thank you, for your kind words and for taking the time to share your positive experience with us. We're so glad to know that Dave and James' efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future! - Herb Chambers Honda of Westborough team
David yang was professional and knowledgeable. This is the second car we have bought from David.product availability was excellent. Delivery and financing was easy.
Business response:
Kathyr1212 - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased David was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team
Randy was very clear in what I needed and what was done. Although all of the work could. Or be accomplished we were able to schedule a follow up that was convenient to me to get it done.
The service took a little longer than I expected for an oil change and tire rotation but overall the customer service was efficent and excellent
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,598 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 8:00 p.m.