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350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I love this dealership. It is so efficient, service reps helpful, coffee great, waiting area clean, comfortable! Always keep you informed about what is needed and cost.
Business response:
Carjans - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoy working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Westborough team
Scott was just amazing. So nice and kind. Explained everything from what I wanted to what I could afford. His follow up was spot on. I truly loved my experience with Scott and Honda. Love my new car!!!
Business response:
bmorgan7 - Thank you for providing us with this great feedback! Scott is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Westborough team
Excelente service, it's a little pricey but i have the confidence my car is ready for the winter and safety is a priority to me
Matt Gonyea is very professional and does a great job of listening to customer. He does a great job of explaining what will be performed before and after service is completed.
Business response:
ga7982 - Thank you so much for the wonderful review! Matt is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team
Service is always excellent. The service area is nice. I always go here knowing that my car is taken care of. Keep up the good work.
Business response:
Honora - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Herb Chambers Honda of Westborough team
Sales rep David Yang is the best! He is not pushy and strives for what you are looking for in a used vehicle! The dealership was very clean with hand sanitizer everywhere and I felt very comfortable meeting there!
Business response:
Purplelightwind - Wow, thank you for the wonderful review! We're so glad to know David was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and happy driving! - Herb Chambers Honda of Westborough team
Service process was professional and easy. The team was able to tell me what to expect, communicated what was going to be done, and then delivered exactly what they said.
Business response:
Ryan Cable - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience and we're proud of the great service that our team provides to our customers. Thank you again and if we can assist in anything further please let us know! - Herb Chambers Honda of Westborough team
Both Steve and Norman were great to work with. No pressure. This was our 5th Honda. Very pleased with the dealership and the Honda quality.
Business response:
Rlcrandall - Thank you for sharing this great feedback. We're so happy to know that Steve and Norman were able to assist you with your 5th Honda purchase! Thank you for sharing and we look forward to providing you with 5-Star service again in the future! - Herb Chambers Honda of Westborough team
Justin walked me through the process explaining what needed to be done and what might be an issue but could be put off until the next service. no pressure to buy service options not immediately necessary.
Business response:
frank.kavanagh - Thank you so much for your feedback on your recent experience with Justin. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and if we can assist further please let us know! - Herb Chambers Honda of Westborough team
Honda Westborough has a 4.7 star rating with 7,598 reviews.
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.