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1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was great working with David! He made me feel at ease about my new car purchase. The process was quick and simple. Customer service was amazing!
On time delivery. Excellent coordination. Very good sales rep rapo. No extra markup charges. I suggest this dealer.
Business response:
On time delivery. Excellent coordination. Very good sales rep rapo. No extra markup charges. I definitely suggest this dealership. I could give the 5 stars for the customer service but I gave 4 because I got the car with no wireless charger and heater cup holder from the factory because of the chip shortage.
Don was amazing from start to finish. He was very professional and over all cared. However the reason I gave the dealership a 4 was because their was a very rude salesman before I met Don.
Great customer oriented service by David Canales. It was definitely the best way to welcome us to Mercedes’ Family.
David is the best to make you feel comfortable and supported with the big decision you are doing to turn it into a GREAT Experience.
The people at this dealership are welcoming and friendly. The atmosphere is really comfortable to be in.
David provided excellent service from the moment I walked in and thanks to him, I was able to purchase my dream car. He was informative, professional and kind! Not once did I feel pressured and he made sure I understood all of my options. Thank you David!
Always available and knowledgeable about the car. Good customer service and good service at all times.
Friendly caring gave me accurate information Patient Helped with my decision and made my experience pleasant Mr Dextral Harris did a wonderful job
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.