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Serpentini Collision Center - Willoughby Hills
- Body Shops
- Willoughby Hills, OH
About this business
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality There was a residue all over the interior of the vehicle. It looks like someone took a soaking wet towel and washed it all over everything. There are streaks and residue everywhere. We wonder if the windows were left open while it was getting washed because the streaks are all going down all over. We had to clean the entire inside of the truck. 4.5 Star : Customer Service
1 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend They damage property that wasn't even broken. 0.5 Star : Repair Quality Poor Communication, lack of knowledge. 0.5 Star : Customer Service I would not recommend anyone to use this company. 0 Star : Returned Clean
0.5 Star : Likely to Recommend Why Would I???? 0.5 Star : Repair Quality Haven't Got My Vehicle Yet 0.5 Star : Customer Service 0 Star : Returned Clean
2.5 Star : Likely to Recommend 4 Star : Repair Quality Rear light still slightly cracked and tool an excessivr amount of time beyong what was originally estimated 4 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Sent car to collision shop for repairs through self service portal. Car was in company’s possession for 3weeks waiting to get repaired. Upon drop off notified staff that service needed performed on car along with body work. Upon pick up only body work was performed. Contacted Collision department twice to notify that car was not fully fixed to have to come back and wait for service repairs to be completed. Cashier was unaware that State Farm insurance company does not ... read more
Frequently asked questions about Serpentini Collision Center - Willoughby Hills
How is Serpentini Collision Center - Willoughby Hills rated?
Serpentini Collision Center - Willoughby Hills has a 4.5 star rating with 436 reviews.
When is Serpentini Collision Center - Willoughby Hills open?
Serpentini Collision Center - Willoughby Hills is closed now. It will open tomorrow at 8:00 a.m.