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347 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Repair The work we needed done was repaired as well as noticing us about future work. Unfortunately the work we needed done was about 6 hours and they couldn't give us a loaner vehicle to use for the day, when I made the appointment we were told if they are available we would get one....upon arriving....we were told the dealership doesn't have them anymore.....so in the future plan to get a ride if you need one.
Business response:
Thank you very much for your feedback. We apologize that a loaner vehicle was unfortunately no longer available during your visit and we hope to be able to provide that service again soon.
I am so appreciative that I met Jim Pirro. He understood my position, listened, and helped me resolve my dilemma. My old vehicle was not worth fixing and my credit score, to say the least was not very strong. Jim was able find me a car which I liked and fit into budget. He was so helpful, honest, and kind that I felt as though I made a new friend. I have told all my friends about Jim and would recommend that if you are looking for a vehicle to go see him. Thanks Jim, see you in the Spring when my daughter will buying a new c... read more
Business response:
Thank you for your feedback. We're glad that you were happy with Jim and that we managed to get you into the right car. We look forward to being able to do the same for your daughter when she comes to buy her car. Until then stay safe this winter and thank you for your business!
First New Car The staff at country were incredibly helpful and accommodating. Jeremy, our sales rep, worked tirelessly to find us the right vehicle. He walked us through our questions and made the whole process smooth and enjoyable. Found a great car and had a great experience.
Business response:
Thank you for your feedback. We're glad you had such a good experience with us and look forward to welcoming you back for your first service. Stay safe this winter and thank you for your business!
Love my new car Melissa Thomas was excellent. I told her what I was looking for.Instead of a used car she got me into a new car.Im very happy.
Business response:
Thank you very much for your feedback! We are glad we could get in into your new car and we hope you enjoy it and stay safe this winter :-)
A good time had by all. A very nice experience with buying a vehicle. Scott Peters was patient and knowledgeable and a closer. When he introduced Melanie the deal stayed closed. She was very patient, a good listener, introduced me to the service writer, and made sure my car could make a call. Very thorough she. I enjoyed my time there.
Business response:
Thank you for your feedback, we are happy you enjoyed your experience with us and we loved having you with us as a customer! Keep safe this winter and enjoy your new car :-)
Easy in, easy out! Melissa made contact with me, worked out an appointment time and started working on a plan for my new car. Arrived on a busy Saturday afternoon and after asking a few questions about my preferences, I was test driving my new car! Melissa did what she does....financing did what they do.... I signed a few pieces of paper and I was out! Quick and painless! Exactly what I was looking for! Thank you Melissa for reaching out to me and thank you Country Hyundai for making the process so quick and simple!
Business response:
Thank you for your feedback, we are glad we were able to provide you with a fast and efficient sales experience and look forward to welcoming you back for your first service, which should be just as seamless and efficient! Enjoy your car :-)
good Dealership This dealership is well run and the employees are warm and friendly and conciderate to you as and not just to make a quick buck from,
Business response:
Thank you very much for your feedback and your business! Keep safe this winter and enjoy your new car!
Friendly Experience My husband and I recently purchased a very gently used Hyundai Elantra, LE. We were treated with respect and friendliness throughout the entire process and at no time did we feel pressured in any way. Even when we left the showroom to "sleep on our decision", we did not feel any pressure. The delivery of the car was very organized and we found it very helpful to be given a step by step walk through of all the cars features. I would not hesitate to refer anyone I know to stop by Country Hyundai if they are... read more
Business response:
Thank you very much for your feedback! We're glad you enjoyed your experience with us and look forward to welcoming you back. Thank you for your business and keep safe this winter!
Trade in fairness Shinny and financing did everything to help me get into a brand new vehicle while rolling in my trade in. They found me a rate that was comfortable for me and despite my credit background worked with me to find what worked for me!
Business response:
Thank you so much for your feedback, we're glad we were able to help you and look forward to welcoming you back for your first service. Enjoy your car!
Country Hyundai has a 4.4 star rating with 3,015 reviews.
Country Hyundai is open now. It will close at 7:00 p.m.