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Country Hyundai
- Car Dealers
- Northampton, MA
About this business
Location details
347 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Just picked up my new GV70, what an amazing car and amazing experience. Thank you to the crew at Genesis of Northampton. A special shout out to Roger.
Business response:
We're so glad to know you had an amazing experience with us at Country Hyundai! Enjoy your new Genesis GV70 and don't hesitate to reach out if there's anything else we can assist you with. Cheers to Roger for the special mention!
I had the best experience here it really made my first time buying a care stress free
Business response:
We are glad to hear that our team made your first purchase stress-free. Thank you for trusting Country Hyundai with your business, Carole. Congratulations on the new car!
We bought an impressive car at a good price and were assisted by a very competent and personable associate.
Business response:
Thanks for the positive feedback! We're glad to know you had a great experience at Country Hyundai. Enjoy your new car!
Great dealership. Very helpful and friendly! Would definitely buy another Hyundai from them and plan on buying my next there. Tim Kent was fabulous!! I had meant to do this review a while ago. I bought my car from him back in March 2023 and he made everything so easy with no stress. And he was completely helpful all along the way, through the whole process and after I got my car. He certainly went above and beyond! Definitely plan on purchasing my next vehicle through him.
Business response:
We're so glad to know that Tim and our team at Country Hyundai made your car-buying experience stress-free! Your kind words mean a lot. We look forward to assisting you with your next purchase when the time comes. Safe travels in your new vehicle!
Where to begin, salesman scratched car. Took three weeks to fix and 8 different stories as to why it will be one more day, two more days, etc. They finally deliver the car to our home, it hadn't been registered or insured or inspected. That was done several days later and we had to pay for the inspections even though it was charged on our bill of sale. They did NOT apply our $500 deposit to the price of the car and are holding it hostage. Roger, Omar and Kevin are all ignoring our phone calls and text messages. They sent us ... read more
Business response:
I'm sorry to hear about your series of frustrating experiences - it's clear that we've fallen short of our usual 5-star standards. We never want any customer to feel taken advantage of or ignored, and I would appreciate the opportunity to address all of these issues directly. Please give me a call when you have a moment. Thank you, Joseph Coffey - General Manager - 413-774-3122
2nd time going to Jack to buy a car, No pressure and great to deal with.
Business response:
Congratulations on your second car! Thank you for your ongoing trust in Country Hyundai, and we look forward to working with you again soon. Congratulations on your second car!
We went in to purchase a vehicle that we saw online. When we got there they said it was gone but showed us a Kia Sportage 2020. There was a crack in the windshield and we were told they would fix it and to come back to pick it up. We did and the crack was not fixed. We purchased it in August 2023, bought 2 warranties, only given 1 key. Now it's 2 months later, the cars malfunction light came on and when I went on the highway the car would not go and I was almost hit. Today my husband took the car back to this dealership and ... read more
Business response:
I'm really sorry to read about your experience. This certainly isn't the level of service we aim for, and it's disappointing to learn that you've been left feeling this way. I do understand your frustration. We take all feedback seriously, and I'd like the opportunity to discuss this with you directly so we can address any issues appropriately. Please reach out when you have a moment. Thank you, Joseph Coffey - General Manager - 413-774-3122
Jason Zabarsky was amazing and led us in the right direction for our new vehicle!
Business response:
Alex, congrats on your new vehicle! We are thrilled that Jason helped you find the perfect fit here at Country Hyundai. Thank you for your business and five-star review!
Jack was great to work with. Easy going and understood exactly what I was looking for. The whole experience was great!
Business response:
Thanks for the positive feedback! We're delighted to know Jack and our team at Country Hyundai could provide you with a great car-buying experience.
Frequently asked questions about Country Hyundai
How is Country Hyundai rated?
Country Hyundai has a 4.4 star rating with 3,015 reviews.
When is Country Hyundai open?
Country Hyundai is open now. It will close at 7:00 p.m.