Mercedes-Benz of Boston's cover image

This profile has been claimed by the business owner or representative.

Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,179 reviews
Select a rating
maxime crener's profile image
maxime crener 
4 years ago

Nice people and serious service! The service to take you Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! 

Business response:

Thank you for the positive feedback, Maxime! Your business is greatly appreciated by all of us here at Mercedes-Benz of Boston and we hope to see you again next time! 

Dorileni Dume's profile image
Dorileni Dume 
4 years ago

My experience was wonderful and perfectly.. thank you for the first class service always when I there ;) 

Business response:

It's our privilege to serve you! Thanks for being a Mercedes-Benz of Boston customer. We look forward to seeing you at your next visit! 

Bfeldman63's profile image
Bfeldman63 
4 years ago

I had a warranty repair done on my sprinter. Jimmy was a good contact in service and handled the repairs and communications nicely. Thanks. 

Business response:

It was our privilege to assist you! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team 

Meggan's profile image
Meggan 
4 years ago

Jimmy is the best! Goes above and beyond to help you and is willing to help at all times. 

Business response:

Jimmy and the Mercedes-Benz of Boston team are glad you had a five-star experience, Meggan! Thank you for leaving us your feedback! 

Suziemackie07's profile image
Suziemackie07 
4 years ago

Jimmy from Mercedes of Boston provided excellent service… knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. 

Business response:

We're happy to hear that Jimmy made the visit to Mercedes-Benz of Boston a five-star experience! Thank you, Suzie! 

Jay's profile image
Jay 
4 years ago

Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer 

Business response:

Jay, we are so happy that Michael can take great care of you at Mercedes-Benz of Boston! 

Scott's profile image
Scott 
4 years ago

Service was not up to the level I expect from Mercedes’. My liason was short with me and not very friendly 

Business response:

Hi Scott - I'm sorry to hear about this and would like the opportunity to get some more details from you so that I can make sure I'm addressing the situation appropriately with my team. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com 

Vanity3117's profile image
Vanity3117 
4 years ago

I am writing to express my thanks for such a positive car buying experience. I had purchasing my AMG GLE 43 Coupe. When I walked into the dealership, I knew I would be buying a car simply based on my first impression of Chip McCarty who is unlike any salesperson I’ve ever worked with. When I went to finance my vehicle, Kris Ricupero immediately made me feel like we’d known each other for years. I have purchased many vehicles, but this was, by a mile, the best experience I’ve had. This is the first time I can wholeheartedly r... read more

Business response:

Thank you for taking the time to share this wonderful review! We're so glad Chip & Kris provided you with such exceptional service and we're thrilled to hear that you & your son are enjoying the new vehicle so far. Thanks for giving our team here at Mercedes-Benz of Boston the opportunity to earn your business. We hope we have the opportunity to work with you again in the future! 

D R's profile image
D R 
4 years ago

Great staff and service. Knowledgeable and courteous team. Long time customer and will continue to be. 

Business response:

Our team is grateful to have you as a customer! Thank you for rating Mercedes-Benz of Boston five stars! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 5:00 p.m.