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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jimmy is an exceptional service manager. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service.
Business response:
We're so glad Jimmy & the team continue to earn your support! Thanks for being a Mercedes-Benz of Boston customer. We appreciate your business and look forward to seeing you next time!
The rep (Chip) was awesome! There is attention given to customer satisfaction! This matters! I have recommended this dealership to friends because I am so impressed with its attention to details, customer satisfaction, and providing exemplary service. I think this is probably why I have had over tens years of exchange with this dealership! They are like family: warm, sincere, genuine, honest, and caring. What more can you ask for? The customer is FIRST! That matters! Dr. L. S. Johnson
Business response:
Thank you for trusting Chip & the Mercedes-Benz of Boston team with your loyal business! We're truly grateful for all of your support over the past 10 years and appreciate you recommending us to your friends. Take care and we'll see you next time!
My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety.
Business response:
Michael and the team are pleased to hear your visit to our service center went so well! Thank you for being a loyal Mercedes-Benz of Boston customer, Rob!
Had an issue with my MB Van that was disabling it. They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the friendly staff. While I no longer live in this area, I did for 25 years and always gave my business to them when I needed a new car and I highly recommend you do too, you won’t be disappointed.
Business response:
Mike and the team are proud to be part of your automotive journey after all these years! We do miss seeing you at Mercedes-Benz of Boston but hope that you'll stop in every now and then when you need maintenance as you pass through town! Thank you for leaving us your five-star rating and recommendation!
Rob Tinkham at Mercedes Benz of Boston is a consummate professional. Made the transition from gas to electric simple. From initial order to delivery was right there every step of the way to make sure I was informed and satisfied with my purchase.
Business response:
Thank you for sharing your experience! We're happy to hear Rob took great care of you throughout your purchase and we'll be sure to pass along these kind comments to him. Thanks for trusting Mercedes-Benz of Boston with your business. We hope to see you again next time!
Jimmy was very efficient and got the job done quickly and kept me informed about how it was going. He has a very kind and friendly demeanor.
Business response:
Jimmy and the team are thrilled that your visit was a five-star experience! We look forward to assisting you again during your next visit to Mercedes-Benz of Boston! Thank you!
Went in to service my GLE53 AMG with Patrick Titshaw. I had an excellent experience as Patrick made the entire process as transparent as possible.
Business response:
Patrick appreciates you trusting them with your beloved Mercedes-Benz GLE53 AMG! We look forward to providing five-star care to you again during your next visit to our service center! Thank you! - Mercedes-Benz of Boston
Tabish Iqbal was great to work with on trading one car and buying another -- he made the whole process smooth and speedy.
Business response:
We're happy to hear you had a great experience working with Tabish! Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if there's anything else we can do for you!
Employees @ Boston Mercedes were all what car buyers need & should look for. Polite & patient - had called often, cancelled, changed appts & courtesy did not fade.
Business response:
Thank you for your review! We're honored that you can trust our team for all of your automotive needs! -Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.