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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was a great experience. Bria was an amazing sales lady. Answered every question and was extremely capable and gave us a fantastic and informative lesson on all the workings of the accessories. Loved working with Bria.
Darrin -Extremely professional, patient and went over Darrin - Extremely professional, patient and went over and beyond to get me what was worth it for me! He got me more than expected for my trade and got me into that was more than I expected, I could get. Darrin will forever be the Sales rep I use! Thank you-Diana!
Great customer service and friendly staff. I was able to get a great deal on a car I really wanted so I am very happy about that. Will return in the future
Great experience. Bria was very prompt , approachable and non pushing. In very few phone calls finalize the deal with very good price. Will definitely return. Thanks Bria.
Austin was amazing to work with!!! He was very helpful and knowledgeable about the vehicle. He's very honest and still follows up with us.
I had a wonderful experience with this dealership. Joe DiLoreto made the whole process easy and reassuring. He was honest and helpful from the start of the process to the end. I am very grateful for his help in making us feel taken care of. We definitely felt like we were buying the perfect car.
My experience at MB Grapevine was very pleasant. My questions were answered professionally and promptly. Bria was professional and knowledgeable about the vehicle. The environment was pressure free and I feel like we got a great deal. I look forward to my relationship with MB grapevine going forward.
Very easy & pleasant buying experience working with Doug Prince. He was helpful and did a great job providing me with all the information to make an informed purchase.
While the initial contact was good, the meeting with this dealer was not friendly or inviting. There was no follow up and it seemed they just wanted to push me out of the way. I was not pleased with the personal service as I felt it was very impersonal.
Business response:
Hello! I wanted to apologize that this was how you left our showroom feeling. I assure you its not our intent and that we want to warmly welcome all of our clients and potential new clients into our showroom and assist the best we can. Thank you for this feedback as it is helpful as we coach internally, and I look forward to an opportunity to earn your trust back should we be given the chance in the weeks or months to come!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.