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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Basel was nothing less than amazing he went above and beyond for me I was in and out in no time with his experience he made this a pleasant experience.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear Basel went above and beyond to make your experience smooth and enjoyable. We appreciate your support and look forward to serving you again!
Salesman went above and beyond to get me the car I wanted. I was very pleased.
Business response:
So happy to hear! Thanks for sharing and enjoy your new car!
Cadarrel at MB of Grapevine is an exceptional person who helped in getting the right vehicle for us. He is very helpful throughout the process. He guided us to finalize the finance process quickly approved by MBF. Thank you very much!!
Business response:
So happy to hear about your smooth experience! Thank you for choosing Mercedes-Benz of Grapevine!
I had the pleasure of working with Basel Abbas at Mercedes-Benz of Grapevine, and I couldn't be more impressed! From the moment we met, Basel was polite, professional, and genuinely attentive to everything we discussed. He made sure to listen carefully to our needs without any high-pressure sales tactics, which I truly appreciated. What stood out most was his respect for my time—he made the entire process smooth and efficient, ensuring every detail was taken care of. If you're looking for an outstanding experience with a sal... read more
Business response:
Thank you for sharing your experience! We're thrilled to hear Basel provided exceptional service and made the process smooth and efficient. Your kind words mean a lot, and we’re grateful for your recommendation. Enjoy your new Mercedes-Benz!
Outstanding customer service which great attention. Beaux And Khal went above and beyond to make sure I feel home and get a great deal. Could not have a a better service.
Business response:
We are so pleased to hear you had a wonderful experience. Thank you, Khaled!
Highly recommend. Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamline and efficient. I particularly love the concept of working with one point of contact throughout the entire purchase. Streamline and efficient. Val was exceptional, knowledgeable, an excellent listener, and never once did I feel pressured in one way or another, I highly recommend working with her.
Business response:
Thank you for sharing your experience and for choosing Mercedes-Benz of Grapevine!
I had an incredible experience purchasing my new car with the help of Marco Lopez and Ricky Williams. From the moment I arrived, both Marco and Ricky went above and beyond to make sure I found the perfect car for my needs. They listened to exactly what I wanted, answered all my questions, and made the entire buying process smooth and stress-free. Their professionalism, patience, and attention to detail were unmatched. They truly made this a great experience, and I couldn’t be happier with my purchase. They are exceptional. T... read more
Business response:
Thank you for sharing your positive review!
Marco exceeded my expectations when I purchased my brand new Mercedes. From start to finish, his professionalism, attention to detail, and genuine care made the experience exceptional. He went above and beyond to ensure everything went smoothly, and his knowledge about the car and its features made me feel confident and well-informed. Marco truly made the whole process memorable and enjoyable. I couldn’t be happier with my new Mercedes and the outstanding service Marco provided!
Business response:
Thank you for sharing your great experience with Marco and for choosing Mercedes-Benz of Grapevine!
Tom made a purchase experience very pleasant and worked with our family to make a process as quick as possible. When I also noticed that the car had a thing to be fixed after the purchase, he scheduled an appointment to get it resolved right away. Overall, good experience!
Business response:
Thank you, Kim!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,499 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.