This profile has been claimed by the business owner or representative.
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mercedes Benz at Grapevine Avondale was great to work with. Process was smooth.Adam was very patient and helped through out.
Business response:
Thank you for the kind words! We're so glad to hear Adam made your experience smooth and stress-free with his patience and support. We appreciate you choosing Mercedes-Benz of Grapevine and look forward to serving you again!
Val was very attentive from start to finish. She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding of how certain things work with trading in my car she took her time to explain in terms that I could understand. I highly recommend if you go in to purchase a vehicle Val is the person to go to.
Business response:
Thank you for the thoughtful review! We’re so glad Val provided such attentive and patient support throughout your experience. Her ability to clearly explain the process and make you feel comfortable truly reflects the level of care we aim to deliver. We appreciate your recommendation and look forward to seeing you again!
Jake was fantastic and very helpful. We purchased the car from a different state and he was responsive when we requested additional videos. He managed our expectations throughout the process and made our car buying one of the easiest that we've experienced to date. We would do business with Jake and Mercedes of Grapevine again in a heartbeat, even drive another 1600 miles to buy a car from the again. Thanks Jake for the great work!
Business response:
Thank you for the incredible review! We’re so glad Jake made your out-of-state purchase smooth, transparent, and stress-free. It means a lot to hear this was one of your best car-buying experiences and we’re honored you’d go the distance with us again. Enjoy your new vehicle, and thank you for choosing Mercedes-Benz of Grapevine!
Marcos was wonderful. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos.
Business response:
Thank you for the kind words! We're so glad Marcos made your experience smooth and effortless with his knowledge and support. We truly appreciate your recommendation and look forward to seeing you again!
From the beginning Chase made this experience a 10/10! He was super helpful and got everything done super quick. The whole process was stress free and overall a great experience!
Business response:
Thank you for the amazing feedback! We're so glad Chase made your experience smooth, quick, and stress-free from start to finish. We appreciate your trust and are thrilled to hear it was a 10/10!
Very helpful Answered all for the questions Found the car we wanted and had a good test drive
Business response:
Thank you for the great feedback! We're glad our team was able to answer all your questions and help you find the right car. Thank you for choosing Mercedes-Benz of Grapevine!
I recently purchased a vehicle from Grapevine Mercedes and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, patient, and never pushy—exactly what you hope for when making a big purchase. They listened to what I was looking for, walked me through several options, and answered all of my questions without any pressure. They even helped me get a great financing deal and took the time to make sure I understood everything before signing. ... read more
Business response:
Thank you for the fantastic review! We're thrilled to hear Chase made your experience welcoming, smooth, and stress-free. Congratulations on your new vehicle, and we look forward to seeing you again!
Jake is the best! From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership. Jake responded to our online request promptly, had the car ready for viewing and testing when we arrived, he also arranged the new car to be delivered to our home. I had the absolute pleasure of working with Jake Myers.
Business response:
Thank you for the wonderful review! We’re thrilled to hear that Jake made your car-buying experience smooth, professional, and enjoyable from start to finish. His attention to detail and dedication to service truly make a difference. We appreciate your trust and hope you enjoy every mile in your new vehicle!
We had a great experience with Jacob at Avondale dealership right from selecting our car till finalising all the paper work. We were looking for a car upgrade and he walked us through the entire process. He was very patient and informative throughout our buying process. Such a great service is the reason why we like working with Mercedes Benz folks since last 5 years. I’d highly recommend working with him.
Business response:
Thank you for the wonderful feedback! We're so glad Jacob made your car-buying experience smooth, patient, and informative from start to finish. Your continued trust over the past five years means so much to us. We truly appreciate your recommendation and look forward to serving you again in the future!
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.