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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Basel was amazing, he was attentive and professional from start to finish, not your average salesman! He wasn’t pushy and just down to earth and you don’t get that type of service in this industry now days. We’ll definitely return and recommend to others.
Business response:
Thank you for choosing Mercedes-Benz of Grapevine!
The great amount appreciation my wife and I have for Mr. Basel Abbas . He is the best salesman I have had in my years of buying vehicles. Friendly, kind and most of all knowledgeable. We were in good hands when we came in looking for a vehicle. From the bottom of our heart we thank you!
Business response:
Thank you so much for sharing!
This is for MB of Grapevine (Avondale) Service: I have been going to this dealership since it was originally built new. I've had my E63's, C300, CL55 and now my 2015 G550 serviced there. Sure... if I went to an indy shop, I could likely save a few dollars... But, it would: A: Cost me more time to go there, this is a close/convenient location. B: They may have to order parts, this dealer keeps a lot in-stock, so time is an issue as well - may take longer overall. C: I am confident in OEM MB USA Parts and Service D: They have ... read more
Business response:
Thank you for sharing your positive experience at Mercedes-Benz of Grapevine's service center. We're privileged to have served you and look forward to assisting you in the future.
Amazing and excellent customer service. Look no further if your are looking for a new car.
Business response:
Thank you for sharing!
Worked with Scott yesterday on a pre-owned CPO wagon, It was an excellent experience. Scott and his team made this a simple, efficient, low pressure, respectful transaction. Scott and his team were personable, knowledgeable, creative and no nonsense - traits we look for when car buying. We went to buy a specific pre-owned vehicle which streamlined the process but they made it easy to get the deal done. I would highly recommend Scott to anyone looking to buy an MB in the future. Everyone we met at the dealership was responsiv... read more
Business response:
We're so happy to hear about your excellent experience with Scott and our team at Mercedes-Benz of Grapevine. Thank you for taking the time to share your feedback.
I would like to express my sincere gratitude for the exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfect vehicle for my needs. Unlike many car salespeople, Dyan was not pushy or aggressive in her approach. She listened attentively to my requirements and preferences, and made sure to present me with options that were within my budget. I felt comfortable and respected throughout the entire process. Thanks to Dyan's professionali... read more
Business response:
Thank you for sharing your positive experience!
Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business.
Business response:
Thank you for the kind review!
Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've ever had. Tom's friendly personality, integrity, and commitment to top-notch customer care made the entire process smooth and efficient. He values your time and takes care of every detail to make sure everything goes seamlessly. Tom went above and beyond by delivering our beautiful Mercedes-Benz all the way to Midland, leaving... read more
Business response:
Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!
My experience with Mercedes Benz was superb. Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customers is going over and above to make sure they are satisfied. You go girl!!!
Business response:
Thank you for your wonderful feedback!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,499 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.