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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ive been coming to this dealership since 2022 and the service here had been wonderful.
Business response:
Thank you for being a loyal client since 2022! We're grateful for your continued trust and so glad to hear the service has been wonderful. We look forward to serving you for many more visits to come!
Had the best experience with great service, which made this process seamless! Was very helpful and appreciated all the help
Business response:
Thank you for sharing your experience! We're so glad to hear the service made your process seamless and enjoyable. Our team at Mercedes-Benz of Grapevine is always here to help, and we appreciate the opportunity to assist you. Enjoy your new vehicle!
The dealership was amazing and everyone was very professional and eager to assist. Very pleased
Business response:
Thank you for the kind words! We're thrilled to hear you had a great experience at Mercedes-Benz of Grapevine. Our team is committed to providing professional, attentive service, and we're glad it showed. We appreciate your support and look forward to assisting you again in the future!
Tom Lim was extremely Professional. Attention to detail with amazing customer service. Great experience! Awesome
Business response:
Thank you for your kind words! We're delighted to hear that Tom provided such a professional and detail-oriented experience. His commitment to outstanding customer service truly reflects the standard we strive for at Mercedes-Benz of Grapevine. We appreciate your feedback and hope you enjoy every mile in your new vehicle!
Thoroughly pleased with our 2025 GLE -350 purchase. Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experience.
Business response:
We originally went in to purchase a new vehicle. Just happen to meet Val on our way in the door. She introduced us to the idea of buying a slightly used Mercedes from their loaner fleet. The GLE-350 4-matic has the features we wanted, and did not have those features that we did not want such as running boards, extra large sun roof, etc. Val took care of all the details, did what she said she would do, and we got the vehicle we wanted for a great price. Thanks!
I enjoyed my experience. Val was amazing. She was very accommodating. I would buy a car from her anytime. She’s very honest and thorough. Your people in paperwork are a little bit dysfunctional other than that very happy with the experience.
Business response:
Thank you for your feedback and for the kind words about Val—we're so glad she made your experience a great one. We also appreciate your candid comments regarding the paperwork process and will be sure to share this with our team so we can continue to improve. We hope to have the opportunity to serve you even better in the future!
I can’t say enough good things about working with Chase during the purchasing process was very easy. He was very professional and helpful in guiding me through the selection and purchasing process. I didn’t feel pressured into making a purchase. The entire process was very easy.
Business response:
Thank you for the kind words! We're thrilled to hear Chase made your car-buying experience smooth and pressure-free. His professionalism and support truly make a difference. Enjoy your new vehicle, and we appreciate you choosing Mercedes-Benz of Grapevine!
Always a pleasure dealing with Marco. He has been our go to person over the years for all of our purchases. We are for life clients of his at this point, couldn’t imagine going anywhere else to deal with someone who likely won’t take care of us the way this guy does. The dealership and supporting staff are wonderful but Marco elevates the experience every time, has a classy way of doing business that I really appreciate. Someone get this man promoted!
Business response:
Thank you for the heartfelt feedback! We’re honored to have earned your loyalty over the years, and it’s clear that Marco’s exceptional care and professionalism have made a lasting impact. We look forward to continuing to serve you for many years to come!
Love the experience salesperson was up front about everything and didn't pressure us in anything we didn't want. Will definitely keep in mind of shopping in future
Business response:
Thank you for the great feedback! We're so glad to hear your experience was transparent and pressure-free—just the way it should be. We appreciate your trust and look forward to assisting you again when you're ready for your next vehicle!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.