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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with this dealer was amazing from the first day. Darrin was very helpful with every question I had and quite efficient to take care of me. I cannot say I had the same experience at other dealers. This will definitely be my to go place when I am ready for my next vehicle.
Business response:
Thank you Jan! We are so happy to elevate your experience from beginning to end. To hear that Darrin was able to differentiate our dealership from other locations you've experienced is awesome! We hope to work with you in the future and congrats on your new car!
Thank you Mercedes-Benz of Grapevine! I love my car! Bria and Zach were so professional and fun to work with. We will always come here for our next cars!
Business response:
Thank you! Wow the red bow and red carpet! That is so nice of Bria to offer this elevated experience for you at Mercedes-Benz of Grapevine. Congrats on your new convertible heading into the summer!
Professionalism. Very kind, Explained throughly, No hassle, and Reasonable price. If you want to buy a new Mercedes, she is the right person to choose.
Business response:
Thank you, Daisy! We appreciate the comments about Bria and how she elevated your experience at Mercedes-Benz of Grapevine. Congrats on your new Mercedes-Benz!
Alejandro made the purchase quick and easy if fact my wife stated he is the only car salesman she liked and felt he was honest and trustworthy
Business response:
Thank you Jim for the review! Congrats on your new purchase and we appreciate the feedback about your experience with Alejandro.
Parrish went above & beyond to make sure I was satisfied with the deal even though we conducted the transaction remotely. Made sure we could execute paperwork remotely
Business response:
Thank you for your review! We thank you for allowing us to earn your trust and working with Parrish to complete your deal remotely. Congrats on your new vehicle!
Had a great experience with my new purchase with Dereck, Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz Grapevine.
Business response:
Wow! We appreciate your kind words about our Avondale team at Mercedes-Benz of Grapevine. Also, thank you for allowing us to earn your trust and we are sure that Dereck, Doug, and Bria would love to continue elevating your experiences. Congrats on the sedan to SUV switch!
I want to express how happy and joyful I am after experiencing Mercedes of grapevine. All the staff, especially Mayur Patel and Chris Stanford were very helpful and clear spoken. I can confidently refer my family and friends to also go and check out the outstanding experience at Mercedes of grapevine.
Business response:
Thanks for the review! We are very grateful for you and your future referrals to Mercedes-Benz of Grapevine. Our Avondale team also appreciates your kind words of Mayur Patel and Chris Sanford!
Our experience today was very enjoyable and comfortable with Charles. I wanted a sporty suv and that is exactly what I left with. Glad we went to dealership in grapevine.
Business response:
Thank you! We are happy to hear that you had a enjoyable experience with Charles at Mercedes-Benz of Grapevine. Congrats on your new sporty SUV and we hope that is a super fun ride!
I was not satisfied with the level of customer service at this location. The overall service was Poor. I purchased my vehicle over 2 weeks ago and still have not received a call about getting a second key.
Business response:
Hi Robin. I apologize about the level of customer service you received during your experience and hope the sales team has followed up with you to receive your second key. Please email us at social@avondale.com if you would like for us to dive deeper about your 2nd key or any further concerns issues you have about your experience.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.