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1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership was impeccably maintained and all the employees I encountered were highly professional. I received a fair price on a good vehicle. The best part is that I was given transparent pricing before I even drove to the dealership to test drive the car. I have been looking at cars for a while and, sadly, this seems like the exception. Most commonly, I am finding mandatory reconditioning fees or cosmetic packages that are not disclosed until the deal is being made. This dealership, and Joe Diloreto specifically, treate... read more
Business response:
Thank you, Brandy! We are truly appreciative of your review for Joe and our Mercedes-Benz of Grapevine dealership. As we look to continue to elevate the experiences for our clients, your feedback about transparency and communication is why we strive to be the best or nothing for potential clients of all vehicle types. Congrats on your recent purchase and we hope to work with you again soon!
Brought my car in to be serviced. David Guerra was very kind and helpful with the service. While I was there, I bought a new car as well from Darren Cline. He was just as kind and wonderful as David.
Business response:
Thank you! We are ecstatic to hear that you visited our Mercedes-Benz of Grapevine dealership for service and also worked with Darren for a new car purchase. We appreciate your loyalty to us and wish you the best with your new Mercedes-Benz vehicle!
We had a wonderful no pressure experience at the dealership. Don was very knowledgeable and friendly.
Business response:
Thank you! We appreciate your comments about Don at our Mercedes-Benz of Grapevine dealership. We are also happy to hear that this was a no pressure, elevated experience. Congrats on your purchase!
Very customer oriented, professional, and service focused! Highly recommended sales professional.
Business response:
Thank you! We are happy to hear your recommendation of Bria Harrison at Mercedes-Benz of Grapevine. We hope you and Bria can connect soon!
During my 12 year experience of USA and I bought several car for us and our communities members. I and my ;family felt that Bria Harrison is one the the best sellers and best person and nice dealing power. we feel that we got our family member in grapevine M Benz location. She knows KYC and customer choice and requirement, Because of Bria we mentally able to buy car, Thanks again Bria for you cooperation and we and my kids keep in touch for further our need. Regards, Amarnath Sah Denton Texas .
Business response:
Thank you, Amarnath! We love to hear that you have trusted our Mercedes-Benz of Grapevine dealership to support you, your family, and your community. Bria will definitely continue to elevate your experiences. We can't wait to work with you again in the future. Congrats on your new purchase!
One of the best vehicle experiences I’ve ever had.
Business response:
Thank you! We are so grateful to build trust with you and glad that Bria was able to create an elevated experience during your purchase. Congrats on your gorgeous Mercedes-Benz SUV purchase!
They made selling my car and easy process. A a
Business response:
Thank you! We appreciate your kind words about feedback about our we buy cars process at Mercedes-Benz of Grapevine!
Nice well maintained location. Friendly and helpful people. Easy to access. Responsive.
Business response:
Thank you! We appreciate your kind words about our Mercedes-Benz of Grapevine dealership. We also hope you enjoyed an elevated experience with Bria. Congrats on your beautiful new Mercedes-Benz SUV!
Reliability,friendliness fairness,consistency,timely,Good customer service,Attentiveness,Caring
Business response:
Thank you! We are happy to hear that Rodney Lockett was able to build trust with you during your experience. We are sure he appreciates the kind words about him as well. We hope to see you again at Mercedes-Benz of Grapevine!
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.