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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a very easy and simple experience with with Jason and Jake had a great time. We will definitely be coming back.
Business response:
We're delighted to hear that Jason and Jake made your experience at Northampton Volkswagen easy and enjoyable, Austin. Thanks for choosing us, and we look forward to seeing you again!
Cierra was awesome to work with through out the buying process.No pressure from her to buy. She answered all my questions professionally. .
Business response:
Thank you for sharing your experience! We're delighted to hear that Cierra provided professional and pressure-free service at Northampton Volkswagen. Enjoy your new vehicle!
Thank you to Ertugrul and Northampton VW for their help, I was able to get a great car for a great price.
Business response:
We're delighted to hear that Ertugrul and the Northampton Volkswagen team helped you find a great car at a great price. Enjoy your new ride!
Et got me a good deal on the ID. 4 and knew the product well. 👍
Business response:
Thank you, Siv, for stopping by to leave Northampton Volkswagen a wonderful review! Enjoy the new Volkswagen ID.4!
Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so he came in on a day off. It was a very difficult time for me, he was just exceptional. Got me through the process and I was able to go on my trip with the new car. I would recommend anyone interested in a car to go to him. He has a very calming presence. I hope that he knows just how helpful he was. Miquel is a keeper!
Business response:
Thank you for sharing your experience! We're delighted to hear that Miquel provided exceptional service and helped make the process smooth at Northampton Volkswagen. Enjoy your new Volkswagen Jetta, and safe travels on your trip!
The person that took care of me was Miguel. He was a great salesperson and really knew how to sell a car. He went through a step by step explanation of the car which really help me narrow down my selection to the Volkswagen Taos. The service at this place was quick and very smooth timely manner. Miguel even delivered my car to me whenever I wasn’t able to pick it up. This just goes to show his dedication to making his customers happy and well taken care of. I also had Jacob K. Shadow Miguel and he also did a well job at expl... read more
Business response:
Thank you for sharing your experience, Brooke! We're delighted to hear that Miguel and Jacob provided excellent service and helped you find the perfect Volkswagen Taos. Your recommendation means a lot to us at Northampton Volkswagen, enjoy your new car!
Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there.
Business response:
Thank you for your loyalty since 2014! We're glad to hear you've consistently received the best service. Based on your positive feedback, it seems your 3-star rating was accidental, but let us know if there's anything more we can do for you. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968
Shannon is a top notch employee! ! She goes above and beyond for her customer's satisfaction!! I would highly recommend this specific Volkswagen dealership and to ask for Shannon Coleman specifically!! Thank you for treating me with A+ service!! I'm grateful for all that you have helped me with!!
Business response:
Amy, we're delighted to hear that Shannon provided you with exceptional service at Northampton Volkswagen! Thanks for the high recommendation and kind words. Enjoy your new ride!
Sales staff was excellent Finance manager was arrogant, seemed like were bothering him Awful experience
Business response:
It's great to hear that you had a positive experience with our sales staff. However, I'm sorry to read about your interaction with the finance manager. This is not the level of service we strive for and I apologize for any inconvenience caused. If you'd like to discuss this further, please feel free to reach out. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is open now. It will close at 7:00 p.m.