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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Treated me very well, great customer service. Very happy with my purchase at your dealership.
Business response:
Vogneonz, it means so much to us to see your review! Thanks from the team at Northampton Volkswagen.
Jason was so polite and a great guy throughout the process. Him among the rest of dealership helped us all and made the process easy going!! My only critique would be having to drive to the dealership 3 separate times, the 3rd time being the one I got to drive it home. Other than that it was great. Thanks Jayson!
Business response:
Thank you for the feedback! We're glad to hear Jason and our Northampton Volkswagen team made your experience enjoyable. We appreciate your patience with the multiple visits and will work on improving that aspect. Enjoy your new vehicle!
Jason was beyond helpful and despite a nationwide hack of the computer system they use, got everything done in a timely fashion. Great guy!
Business response:
We're glad to hear Jason provided excellent service despite the challenges! Thanks for choosing Northampton Volkswagen and sharing your positive experience.
Miguel, was such a Excellent salesman! Extremely kind and very helpful!!!! thank you for all your help!
Business response:
We're delighted to hear that Miguel provided you with such excellent service at Northampton Volkswagen! Thanks for sharing your positive experience with us.
Miguel was very helpful and organized! Everyone at VW Northampton made our experience so smooth! Thank you!
Business response:
We're delighted to hear that Miguel and the team at Northampton Volkswagen made your experience smooth and enjoyable. Thanks for sharing!
Jason was awesome and communicated amazingly and answered every question I had. Especially with CDK being down, he really expedited the whole process and made is enjoyable. The management definitely need to be more hands on with getting customers paperwork organized and completed in a timely manner. I left my house in Fall River MA at 6:45am to be at the dealership at 9:00am. Jason had everything he could ready to sign and process until the financing team arrived, which didn’t arrive until 11:00am. I understand he had vehicl... read more
Business response:
Thank you for sharing your experience. We're glad Jason provided excellent service and expedited the process at Northampton Volkswagen despite some challenges. Your feedback about management involvement is valuable, and we'll work on improving this aspect to ensure a smoother experience next time. Safe travels!
Jason was amazing! We had a great time with lots of laughs! The dealership was beautiful and clean! Everyone there was extremely friendly. And they got me into my car with NO money down! Thanks for everything Jason and VW team! It was a GREAT experience!
Business response:
We're delighted to hear that Jason and the Northampton Volkswagen team provided such a fantastic experience! Enjoy your new car, and thanks for choosing us!
ET was a pleasure to work with. I walked into the dealership expecting a hard stressful time and came out with a great car and a great experience. Thank you Northampton VW!
Business response:
We're delighted to hear that ET made your visit enjoyable and stress-free at Northampton Volkswagen. Thanks for sharing your positive experience, and enjoy the new car!
Ertugrul was especially knowledgeable. He explained all the features and made us comfortable with selecting a rear-wheel drive car. He didn't pressure us and made sure we got the car we wanted. Overall, the shopping experience was very enjoyable, and he has stayed in touch since our purchase to answer our questions. We give him our best recommendation.
Business response:
Harold, we're delighted to hear that Ertugrul provided such a knowledgeable and pressure-free experience at Northampton Volkswagen. Thanks for sharing your positive feedback!
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is open now. It will close at 7:00 p.m.