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Grubbs INFINITI of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
12150 I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Absolutely trash service from advisors, technicians and General Manager.
Business response:
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (210) 824-1272 at your earliest convenience and we will do our best to resolve this with you.
awesome service, everyone super kind and professional. from Sales rep to finance Manager, to front desk. They did the best they could to match my needs on the vehicle I wanted, and provided other options for purchase. they really do their best to earn your business, and make it work for them as well as for you the buyer.
Business response:
We're glad you had such a wonderful experience with us!
Service Dept is always helpful. Thank you!
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.
My recent trip was not a good as time in the past. I was not kept informed of my vehicle's progress. I had to keep calling to find out the status. I didn't speak with the repair rep until the day before my vehicle was finished. One item that should have been covered by the extended warranty wasn't repaired. Just wasn't the best experience. I did like my loaner car.
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Grubbs Infiniti Of San Antonio. Our team will work to better communicate with all our customers. Thank you again for the review and we look forward to seeing you next time if you are willing to give us a second chance.
Outstanding service rendered
Business response:
Hi! we are very happy to have provided you with such a positive experience!
EXCELLENT - I RECOMMEND
Business response:
Thank you for your kind words and this wonderful review!
Fast and efficient. My salesperson Celesta has been awesome before during and After the sell .
The Service team preform maintenance timely and efficient. They deliver great service.
the initial sales experience was horrible, the first service request was ok.
Frequently asked questions about Grubbs INFINITI of San Antonio
How is Grubbs INFINITI of San Antonio rated?
Grubbs INFINITI of San Antonio has a 4.4 star rating with 3,859 reviews.
When is Grubbs INFINITI of San Antonio open?
Grubbs INFINITI of San Antonio is closed now. It will open at 9:00 a.m.