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350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
software update Pleasant people ride home and back with Jeff. Made the service updates to the software. Didn't have to wait got a ride home with Jeff. Later was picked up and got the car.
Used car buying experience We came into the dealership looking for a good used car for our daughter. We knew we wanted a used CRV and found one that fit our budget on their website. We headed down to the dealership to check out a 2010 Honda CRV EXL. We were fortunate enough to be introduced to Matthew Strong to help us out. He was very professional, courteous, and helpful. At no time did he try to convince us to try a newer more expensive vehicle. He truly made the whole car buying experience a breeze. We are very happy with... read more
Business response:
Thank you for taking the time to provide us withy our feedback. We always want to provide our customers with great customer service, and I'm pleased to know that Matthew did just that for you. We hope you and your daughter are enjoying the new vehicle. Best, James Bulger, General Manager.
Excellent Service Appointment Came in for an airbag recall. Service Advisor Matt Gonyea did his usual excellent job estimating the expected time of the repair, despite the dealership being extremely busy. The whole service department does an excellent job, and is friendly and knowledgeable.
Very quick appt for Recall work I called Lundgren Honda in Auburn in the middle of December for a recall service and would have waited 55 days. I bought my Crosstour from HC in Westboro and when I called them for my Recall service appointment it was less than 2 weeks for an appointment! Now that’s what I call QUALITY SERVICE ... AND they did a free safety point inspection, and vacuumed my car. Bravo!!
Business response:
Thank you for your review. Glad you are happy with the service performed on your vehicle, and that we were able to get you into the shop sooner rather than later! Best, James Bulger, General Manager.
Amazing customer service! Had a great experience with Matt Strong, not only did he make the process of buying the car super enjoyable, but even when we had trouble Matt did everything in his power to help me, i highly recommend anyone to visit this dealership and especially make buisness with Matt Strong!
Great service Everything is easy from appointment to pickup. Service advisor was excellent and kept me up to date. Everyone I encountered was very nice and helpful.
Leasing a 2018 Honda Civic Matt was more then accommodating when answering questions and giving advise. Quick to return a call or text. Went above and beyond picking me up and giving me a ride to the dealership. He was never too pushy which I really appreciated. I would highly recommend Matt!
Scheduled service/recall I had a scheduled appointment and even through the stress and chaos of the holidays approaching, Jody Smith was very kind, patient, and extremely helpful to make the process smooth and fast. Great customer service!
Brake service I was originally at dealership for an airbag recall, but asked the technician to also check my brakes for wear. Satisfied with the work done.
Honda Westborough has a 4.7 star rating with 7,598 reviews.
Honda Westborough is open now. It will close at 8:00 p.m.