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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service. Ask for Zach; he understands the intricacies of deciding on a new car. A true professional; very helpful. A shout out to Paolo for his excellent service during my financing process as well!
Business response:
Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that Zach and Paolo provided excellent service during your car-buying journey. Enjoy the new ride, and feel free to reach out if you need anything else!
My name is Dr. Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Davis (General Manager), Albert Batista (Customer Service Manager) and Richie Bautista (Sales Consultant) made the process so easy and I felt very comfortable. We were in and out, and I’m sure I was given the best deals/discounts. Thank you Mercedes-Benz for your great service.
Business response:
Gregory, thank you for your loyalty over the years and for sharing such positive feedback about our team at Mercedes-Benz of Boston! We're delighted to hear that Jeff, Albert, and Richie made your experience seamless. We look forward to continuing to serve you in the future!
I had an extremely disappointing experience at Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and I secured financing based on that agreement. However, once I was ready to finalize the deal, the dealership unexpectedly added extra fees, which were never disclosed upfront. The management team, specifically Omar and GSM Chadi, handled the situation in an unprofessional and disrespectful manner. Rather than addressing my concerns, ... read more
Business response:
Hello Brian, Thank you for taking the time to send 4 reviews. Let's make sure that we clarify a few things. 1st, you never did buy a car nor made any serious attempt other than to negotiate with almost everyone who works in our sales department. Furthermore, you did this for well over a year making us believe that this may be some sort of hobby for you. It should be noted that it is against the law to record a conversation without disclosing that fact. Nevertheless, we are an above board company with the highest Google ratin... read more
Much more professional than herb chambers bmw sudbury. here is smooth from every step. my sale is Zac Zhang
Business response:
Yang, we're delighted to hear that Zac and the team at Mercedes-Benz of Boston provided you with a smooth experience. Thank you for choosing us!
Good dealership they work well with customers made my process easy. My first Mercedes experience.
Business response:
Thank you for trusting the Mercedes-Benz of Boston team with your recent purchase! We hope you enjoy your new vehicle and look forward to seeing you again in the future!
Best car dealer experience I have ever had from price negation to delivery and post delivery service.
Business response:
We're delighted to hear that your experience with Mercedes-Benz of Boston was exceptional from start to finish. Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle!
Very professional excellent very nice people and satisfied with the work. I appreciate it in one day notice only.
Business response:
We're delighted to hear that our team at Mercedes-Benz of Boston could accommodate you on short notice and provide excellent service. Thank you for your kind words!
The best customer service Schneider is the absolute best he always goes above and beyond
Business response:
It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you so much! - Mercedes-Benz of Boston
Mercedes Benz of Boston always goes above and beyond for the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars across several dealerships, but now I am a Mercedes Benz of Boston customer exclusively!
Business response:
We're delighted to hear that Schneider and the team at Mercedes-Benz of Boston have earned your loyalty! Thank you for choosing us as your go-to dealership. We look forward to continuing to serve you in the future!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.