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259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very nice. Did a great job, got me a loaner car on the fly. Fixed recall items and routine service. Expensive but not unexpected.
Business response:
Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're glad to hear our team provided prompt service and got you a loaner car. We're here if you need anything else in the future!
I had Great experience with Herb Chambers Mercedes of Boston. Bertrand sales was knowledgeable and accommodating.
Business response:
We're delighted to hear that Bertrand provided you with a knowledgeable and accommodating experience at Mercedes-Benz of Boston. Thank you for choosing us, and we hope you're enjoying your new vehicle!
Michael Robinson is fantastic! He helped solve my problems quickly- much appreciated .. This is all I can write right now
Business response:
We're delighted to hear that Michael provided you with fantastic service at Mercedes-Benz of Boston! Thank you for sharing your experience, and please don't hesitate to reach out if there's anything else we can do for you!
Impeccable work and service and communication Michael in service department and Andy in sales department, does a great job!!!
Business response:
Diego, thank you for recognizing Michael and Andy's efforts at Mercedes-Benz of Boston! We're delighted to hear about your positive experience with our team.
Jimmy always been helpful every time giving excellentt customer service and good advice Thank you to Jimmy and all people working there
Business response:
We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston have consistently provided you with excellent service. Thank you for sharing your experience!
Very attentive and easy to talk to. Service writer kept he informed of all issues and did not have high pressure sales tactics. Good job.
Business response:
We're delighted to hear that our team at Mercedes-Benz of Boston provided attentive service without any pressure. Thank you for the positive feedback, and we're here whenever you need us!
Definitely The #1 Mercedes Store To Visit. I Had Visited Multiple Mercedes Over The Weeks But Andy Espinosa Went Above And Beyond To Put Me In An Amazing Vehicle. He’s Definitely More Than Just A Salesman. His Attention To Detail Is Game Changing.
Business response:
Hi Cruz! Thank you for sharing your experience with us! We're delighted to hear that Andy Espinosa went above and beyond at Mercedes-Benz of Boston. Enjoy your amazing vehicle, and we appreciate the kind words!
I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff greeted me warmly and made me feel welcome. Mr. Albert Berisha, customer service manager has done a great work because each team member I interacted with was knowledgeable, courteous, and dedicated to providing excellent service. Specially Mr. . Schneider took his time to explain the services my car needed and answered all my quest... read more
Business response:
Hi Mahmood! Thank you for sharing your experience with us! We're delighted to hear that Mr. Albert Berisha and the team at Mercedes-Benz of Boston provided such excellent service. Your recommendation means a lot to us, and we're glad everything went smoothly during your visit!
Very timely and courteous service. Albert service manager is terrific and has always exceeded expectations.
Business response:
We're delighted to hear that Albert and our team at Mercedes-Benz of Boston provided you with prompt and courteous service. Thank you for sharing your experience! Safe travels!
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.