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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Purchasing our Mercedes was a very positive experience. Barry Sheff, our sales person, was very professional, friendly and curtious. We feel that he went above and beyond to make our buying experience a pleasure. The entire staff at the Boston dealership was pleasant, helpful and we received high quality service from everyone there. We will be sure to recommend Chambers Motors, and especially Barry, to all our friends and family. Thank you for your dedication to excellence.
Thomas Parker made this sales experience quick and easy, and most of all painless. I dreaded going through the sales process again, but Thomas changed my opinion about car salesmen. He was honest and direct throughout the sales cycle and made the delivery process very simple. Thank you.
Great experience. I really like working with Rob Tinkham. He is very dedicated and responsive. I have purchased two cars from him and he also helped me with a European delivery program experience that I had won at a charity auction. The showroon is clean and neat and the customer waiting area has internet access and places to work while you wait. The service staff are very professional and the work is fully explained. Every time my car was in for service it came back washed and looking great.
My wife and I have bought two MBs from Chambers Motorcars in the past year, and each time it was a pleasure to do business there. I had done a fair bit of research on the internet prior to our first purchase (an ML350) so I knew what I was looking for. Since the ML was for my wife, I wanted her to get a good feel for the truck and the two salesmen we worked with (Chip and Rob) were fantastic in making sure she was comfortable with it. We found exactly what we were looking for (they have a huge inventory to choose from) and g... read more
Chambers Motorcars of Boston helped me to save a bunch of money on my Mercedes Benz C320 when I had it serviced there. I brought it in a little before the warranty would expire, and they carefully checked everything over and found some things that needed attention. When you bring it in for something simple and it ends up saving you over the long haul, there's no complaints to be made. The location of the dealership leaves a little to be desired though as traffic can be a PITA after 5PM or so. Great service work and fast turn... read more
I've visited this dealership more than I would like for my 2001 C240. In the latest visit, I had my rotors and brakes replaced, as well as the emergency brake. Less than 7 months later (and less than 2k miles), the brakes are warped and there is ridiculous vibrations coming from the car. The emergency brake screams when released, rattles over bumps, and feels like it's about to fall apart altogether. After taking it in a few weeks ago (and being charged for the inspection), the car was given a clean bill of health, but the p... read more
I left an expensive pair of sunglasses in my car while waiting for 2 brake lights to be replaced under warranty. When the car was retuned, the glasses were gone. At first, the service rep. said they must have fallen, but after I left and phoned back to say I was filing an insurance loss, she said that in the past change had been stolen from cars being serviced and while the employee responsible for those thefts had been fired, sunglasses had been taken from vehicles previously although "not recently." I do not hold the deale... read more
This dealership advertises in the Sunday papers that they are different from other dealers and have a zero tolerance for shady behavior. The reality is the exact opposite. I have never felt more cheated by a car dealership... they shake hands with you on a deal and then call the next day to say that a handshake means nothing and theyve changed their mind. After negotiating a purchase price and agreeing to do the lease at cost, they then quote a money factor that is well above the rate charged by every other dealer in the cou... read more
This is my second post about the service advisor Bill Roust. Previously, I posted that this guy was rude, tried to prove that I was lying. In addition, I found that this guy works with some mechanics to rob customers’ money. They recorded that I needed new A/C compressor and estimated the cost to be $1400. (They gave this estimate at my second visit there due to A/C problem.). Just because of the rudeness of Bill Roust, I declined the job and went to other dealer. At other MB dealer, the A/C was repaired without replacing th... read more
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.