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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years I have grown to depend on this team to maintain my three Mercedes autos. My interaction with Albert in particular has evolved in his being a trusted friend as well as a knowledgeable technician that I depend upon.
Business response:
Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!
Stephen is an excellent professional trusted dealer He is so considerate and helpful and explain everything before we make a decision !
Business response:
Hi Maggie! We're so glad to know that Stephen provided you with excellent service at Mercedes-Benz of Boston. We appreciate your feedback and hope you enjoy your vehicle!
Schneider was outstanding! He did amazing job at getting everything done in record time Could not have been any smoother He is a Star!
Business response:
Hey Inalbis, we're so glad to know that Schneider provided you with an outstanding experience at Mercedes-Benz of Boston! We appreciate your feedback and look forward to serving you again in the future. Safe travels!
Service was able to take my vehicle and work on it in a timely fashion.
Business response:
Thank you for trusting the Mercedes-Benz of Boston team with your vehicle! We appreciate your review and hope to serve you again in the future!
The service was excellent and everyone was extremely kind and helpful. They include complimentary transportation while your car is being serviced.
Business response:
Hi Vasil! We're glad to know that you had an excellent experience with our team at Mercedes-Benz of Boston! It's great that the complimentary transportation was helpful. We appreciate your feedback and look forward to serving you again in the future!
Excellent service performed in a timely manner. Transportation arrangements were easy and were as promised. Our service individual, Matt, made things easy for us.
Business response:
We're glad to know that you had an excellent and timely service experience with us at Mercedes-Benz of Boston. It's great to hear Matt made things easy for you! Thanks for sharing your feedback, we appreciate it.
Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them.
Business response:
We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!
I’ve been a Herb Chambers customer for 15 years because of the outstanding customer service.
Business response:
Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Mercedes-Benz of Boston Team
Very nice dealer quick service and well organize Patrick was a very helpful and a good customer service
Business response:
Hey Dan, we're delighted to know that you had a positive service experience with Patrick and our team at Mercedes-Benz of Boston. Thank you for choosing us! We'll see you next time. Safe travels!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.