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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,408 reviews
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JJ's profile image
JJ 
2 years ago

Great experience. Andy got me into the car I wanted, effortlessly. Really appreciate this 5 star service. 

Business response:

Hi JJ! We're glad to know that Andy was able to help you find the perfect car at Mercedes-Benz of Boston. Thanks for recognizing our efforts! Enjoy your ride. 

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Debra 
2 years ago

Jimmy is the best service representative ever! He takes all the thought, and worry out of getting your car serviced. Manny picks up and delivers your car with the Atmos care. A wonderful experience.. 

Business response:

Hi Debra! We're delighted to know that Jimmy and Manny made your service experience at Mercedes-Benz of Boston worry-free. Thanks for sharing this feedback! 

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safetoboni 
2 years ago

Best service in Boston, good costumer service fast and clean. I take both of my vehicles there and I always been happy 

Business response:

We're delighted to know that you've had positive experiences with us at Mercedes-Benz of Boston! We appreciate your trust in our service team for both of your vehicles. Thanks for the review and we look forward to serving you again soon! 

emcrowley1980's profile image
emcrowley1980 
2 years ago

Bertrand was very pleasant and informative. Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drinks with these guys. They took care of all of our concerns small and large. I am confident that HC will be there in the event that I need help. I honestly can’t believe what a pleasant, painless experience I experienced. I feel happy and solid about my choice with HBC Somerville No attitude just service with a smile. Thanks so much - I d... read more

Justinis1's profile image
Justinis1 
2 years ago

Michael Robinson always provides the best customer service. It’s a pleasure to work with him. 

Business response:

Hi Justin! Thank you for the five-star review and kind words about Michael from our service team at Mercedes-Benz of Boston! We'll see you next time! 

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Farmerblvd 
2 years ago

Provided great details and up front discussion on the vehicle. Answered very quickly and kept me informed through the purchasing process. 

Business response:

We're glad to know that you had a positive experience with our team at Mercedes-Benz of Boston. We always aim for transparency and prompt communication during the purchasing process. Thanks for sharing your feedback! 

petromalcolm's profile image
petromalcolm 
2 years ago

Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car 

Business response:

We're glad to know our team at Mercedes-Benz of Boston was able to provide a fast and friendly service while also keeping your kids entertained. We appreciate the positive feedback! 

nathalia Vasquez's profile image
nathalia Vasquez 
2 years ago

Excellent customer service , Carlos the sales manager is very professional and made my purchase experience very easy and welcoming. 

Business response:

Hey Nathalia, we're glad to know that Carlos and our team at Mercedes-Benz of Boston provided you with an excellent purchase experience. Thanks for sharing your feedback! Have a great ride! 

reggienuRy1's profile image
reggienuRy1 
2 years ago

Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by their work. Their level of professionalism is second to none. I get wowed each time I go in for service and for these reasons I'm never going anywhere else to have my car worked on. Thank You, Mike R! Keep up the good work, my friend! Happy holidays and Happy New Year all! 

Business response:

We're so glad to know that our team at Mercedes-Benz of Boston has consistently provided you with excellent service! Your kind words are greatly appreciated and we'll be sure to pass them along, especially to Mike R. We look forward to continuing the great work for your future visits. Happy holidays! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.