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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent fast and but also very through service. Vehicle delivery before and after is very professional.
Business response:
We're glad to know you found our service at Mercedes-Benz of Boston both speedy and thorough. We take pride in delivering a professional experience before, during, and after your visit. Thanks for the review!
Very professional. Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had everything in stock and fixed an item as part of the check that would have been a major problem.
Business response:
Thanks for the review! We're glad your experience with Mercedes-Benz of Boston was smooth and professional. It's great to see our team can assist you effectively. Safe travels in your serviced vehicle!
I’ve been going to this dealer for service for over 10 years now. It’s been by far the best Mercedes service in the Boston area
Business response:
Hi Eris.dhroso! Thank you so much for your loyalty and kind words! We truly appreciate your continued trust in our Mercedes-Benz of Boston over the past decade. We're delighted to hear that you've had a positive experience with us.
I worked with Michael Robinson in service development and I had a very good experience. He was professional, courageous and easy to work with.
Business response:
Hi Ataii! We're glad to know that you had a positive experience with Michael in our service department at Mercedes-Benz of Boston. Thanks for highlighting his professionalism and easy-going nature!
Albert Berisha is the best service advisor that I dealt with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch.
Business response:
Hi Saidsignor! It's fantastic to know that Albert has set the bar high with his excellent service at Mercedes-Benz of Boston. We appreciate your loyalty and look forward to many more years of serving you!
Jimmy always fits me in when I have an issue. I travel a great deal and I’m not driving the car regularly so when I discover an issue I can count on Jimmy to get it taken care of .
Business response:
Thank you for the kind review! We're happy to hear that you can always count on Jimmy to take great care of you & your vehicle. Thanks for your support and we'll see you next time here at Mercedes-Benz of Boston!
Carlos answered and solved every issue, he is a great ambassador to Herb Chambers organization
Business response:
Carlos and the team appreciate you leaving us this great review, Schrane! Thank you for being a Mercedes-Benz of Boston customer!
My visit to Mercedes Benz of Boston - Herb Chambers exceeded all expectations. Tabish, the sales executive, was exceptional. He patiently guided me through the purchase of the upcoming 2024 GLC300 4MATIC, providing valuable insights and making the process seamless. The showroom itself was a reflection of luxury and sophistication, setting the stage for a memorable experience. The entire team displayed professionalism and dedication to customer satisfaction. I am thoroughly impressed and would strongly recommend this dealersh... read more
Business response:
Sunil, we're delighted to know that Tabish and our team at Mercedes-Benz of Boston provided you with an exceptional car-buying experience. We appreciate your recommendation and look forward to assisting you in the future! Enjoy your new GLC300 4MATIC!
It was a wonderful experience to finally work with a dealership that is so professional and keeps to its promises My car was picked up and returned in a timely manner. The vehicle was spotless when returned. I would only do business at this dealership Sneider went above and beyond for me
Business response:
We're delighted to know that you had a wonderful experience with us at Mercedes-Benz of Boston. It's great to hear Schneider went above and beyond for you, ensuring your car was picked up, cleaned thoroughly and returned on time. We look forward to serving you again in the future!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,173 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.