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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Marco was great. He was very thorough and made the transaction quite straightforward. I would recommend him.
Business response:
Thank you for your feedback! We're glad to hear that Marco made your experience smooth and straightforward. We appreciate your recommendation and look forward to assisting you again!
Clyde was wonderful in helping to know more about new car and be patient in answering all questions.
Business response:
Thank you for your kind words! We're delighted to hear that Clyde provided helpful and patient service while answering your questions. We appreciate your feedback and look forward to assisting you again in the future!
Zach, Marco and Team exemplify MB's Mission to create vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, you know you made the right choice with this dealership.
Business response:
Thank you for your kind words! We're thrilled that Zach, Marco, and the team provided an exceptional experience that reflects our commitment to excellence. We appreciate your support and look forward to serving you again!
I have had my GL550 serviced at this dealership since 2016 and have been given exceptional service and care throughout the entire time. I also just purchased a new vehicle for my 18yr old daughter and Beaux took exceptional care to deal with various exigent circumstances to help her obtain her car on her birthday when that seemed impossible and also to carefully explain every step to her so that she also understood what was going on and could learn how to navigate a complex commercial transaction. Now I’m going to have to bu... read more
Business response:
Thank you for your loyalty and kind words! We're honored to have provided exceptional service for your GL550 over the years and it's wonderful to hear that Beaux made your daughter’s car-buying experience special. We appreciate your trust in us and look forward to helping you with your next vehicle as well.
The process of buying a car was super easy,quick, and laid back. Straightforward and simple.
Business response:
Thank you for your kind words! Enjoy your new vehicle, and we look forward to serving you again!
We received top-notch service from Tom Lim and the entire team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experience from the first text message to the follow up several days after my purchase. I feel like we have become part of a great family. If you are looking for the highest quality in German engineering and excellence in customer service, please go visit our friends at Mercedes Benz in Grapevine. You won’t be disappointed!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Tom and our team helped you find the perfect vehicle and provided a top-notch experience from start to finish. Enjoy your new Mercedes-Benz, and we look forward to seeing you again soon!
Supportive and welcoming! Information was transparent. Recommend buying from the dealer and excellent sales support
Business response:
Thank you for the strong review and choosing Mercedes-Benz of Grapevine!
Clyde was so great! Walking me through a lease for the first time and making the signing of the papers for my husband so painless and fast! It could not have gone any better. He was so easy to work with!
Business response:
Thank you for your kind words! We're delighted to hear that Clyde made your first leasing experience smooth and effortless. Enjoy your new vehicle, and we look forward to assisting you again in the future!
Val made the sales process quick and painless. She walked me through the process and made sure I understood every step!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Val made your sales experience quick and seamless. We appreciate your business and look forward to serving you again in the future!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.