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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I can’t say enough about my experience. Mercedes customer service is just as consistent as every car made, with the customer in mind! Avondale does set apart the experience - we had the pleasure of working with John, and he’s such an awesome genuine spirited person. Our experience with John never felt like a sales man experience. He effectively listened, accurately assessed our personality and life stage, and matched our characteristics to the performance and options of the vehicle. He certainly had our best interest with ou... read more
Great overall experience. Called in and got price with TTL on vehicle, got there and they didn’t try adding on any “mandatory options.” Price was what they told me, I made an offer and they accepted. Simple
Marco was fantastic to work with! We'll definitely be looking for him when we get our next car. Generally happy with the dealership, but was very surprised to find the car was only charged to 15% when we went to pick it up. They did charge it to full for us for no charge, which is the right thing to do, but it wasn't what we had expected to see when we came to get the car. It was also surprising to find out that they hadn't put any windshield washer fluid in the car. And the inside of the car was dusty when we picked it up, ... read more
We had a great experience that started with online searching followed by remote trade in appraisal and negotiation. We drove from Shreveport the next day to get our new car. Our sales adviser Marco was very professional and efficient during all the process! We really recommend MB Grapevine dealership.
Business response:
Great experience!
From our initial visit to browse to the completion of our purchase we were exceptionally satisfied. Both our salesman, Scott and the General Manager Sean were absolutely wonderful. I highly recommend Grapevine Mercedes-Benx
This dealership demonstrated the utmost professionalism during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time there.
Great experience throughout the whole pre-owned car buying process - Marco made it seamless and straightforward
Outstanding experience at Mercedes-Benz Grapevine. Marco made the buying experience totally painless, easy and stress free. Will be doing business with him again in the future. The rest of the staff at the dealership from reception to service was top notch as well. A+.
Great communication! Smooth transaction. Very professional and they exceeded expectations with the delivery of the vehicle and level of service.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.