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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We worked with Marco Lopez to purchase a 2021 Alpha Romeo Stelvio. We initially communicated by text until we got further into the deal, and then spoke on the phone. We live just north of Houston, so we drove about 3 1/2 hours to wrap it up. Since all financing details were completed remotely, we were driving back home about 90 minutes later.The entire process was smooth. Marco and the rest of the team were a pleasure to work with.
Marco and the team at grapevine made my transaction so pleasant and easy! They worked with me and stayed patient during the whole process. I'm very happy with my experience at MB of Grapevine!
Marco was so helpful and made the purchasing experience fast and stress free. Great experience all around.
Mercedes-Benz of Grapevine was a wonderful experience! I did not feel pressured while I was there both for the test drive and the next day when I bought my trade-in Jeep. My appointment was on a busy Saturday at 1 o’clock, I left the lot in my new vehicle at 2:30! It was quick and easy! Marco Lopez is the one who helped me, he was informative, kind, patient with any questions, not pushy whatsoever, and helpful! He made the entire process enjoyable! He expressed his excitement with me about my new Jeep. If we ever purchase a ... read more
Excellent service , Scott is an awesome salesman , went above and beyond Paul in finance was great
The people who works there are friendly, helpful and very professional. They make my experience fun and easy
David Canales was amazing! Went well above and beyond for us and did what others said was impossible. He fought for us even without knowing us, made us and our kids feel comfortable the entire time we were at the dealership and even worked to get minor details ironed out on our new purchase.
Ron Michael is amazing. He is cheerful and remarkably friendly. He immediately builds and develops a relationship with the customer. Ron explains everything in detail to the customer's satisfaction. He provides excellent customer service because of his exceptional knowledge and efficiency. He offers other Mercedes Benz products that enhance the customer's experience. Try Ron, you can't go wrong.
Business response:
Ron Michael is amazing. He is cheerful and remarkably friendly. He immediately builds and develops a relationship with the customer. Ron explains everything in detail to the customer's satisfaction. He provides excellent customer service because of his exceptional knowledge and efficiency. He offers other Mercedes Benz products that enhance the customer's experience. Try Ron, you can't go wrong
Dyan was responsive and worked with me to get the car at the price I was looking for.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.