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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nice experience Amber was a nice person to deal with, honest and does what she says. Wanted another tdi if the newer ones could be repaired and became available, Amber remembered me six months later and called when they were.
Business response:
Thank you so much for your feedback, we are glad to see that you were happy with everything! Enjoy your new TDI
Great first time experience Brandon helped me very much with my first brand new car...he made sure I knew exactly what I was doing. He answered all my questions in a way that was easy for me to understand. he was understanding when I told him about my financial situation and helped me get my monthly payments and down payment right where I needed them to be. I never felt like he was trying to swindle me in anyway. After my purchase he has called me to check in and to make sure I am happy with my vehicle. Because of his polite... read more
Business response:
Thank you very much for your feedback, we are glad that you were so happy with everything and we look forward to welcoming you back for your first service! Thank you for choosing Northampton Volkswagen.
Great experience! We leased the new 2018 Tiguan with Dwayne Smith. He was helpful, honest, funny, and an overall genuine person. He had a high level of professionalism as did the other staff we dealt with. We would definitely recommend Northampton Volkswagon!
Business response:
Thank you for your kind words, we are glad that you were happy with everything!
Professional, Courteous and Competent! I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to ta... read more
Business response:
Thank you so much, we are glad to see that you enjoyed your experience with us and happy to know that we exceeded your expectations. Thank you for choosing us and we look forward to welcoming you back for your first service! We hope you enjoy the vehicle and do not hestitate to contact us with any questions!
Great Experience I bought a used 2017 GTI through Grant, who is by far the most professional, forthright and genuinely friendly person from whom I've ever bought a car. I originally walked in being interested in a completely different car (used BMW), but wasn't so into it after taking it for a drive. I wasn't sure where to go from there, but, in no time and without being pushy at all, Grant got me into a car I'm now really excited about. Truly excellent and communicative the whole way through. This was an enjoyable and easy ... read more
Business response:
We are glad to see that you were so happy with everything and we look forward to welcoming you back for your first service!
Very pleasant experience! The car buying experience, especially at a dealer can be very stressful. My experience at Northampton Volkswagen was great. They did a wonderful job securing my confidence in the vehicle I bought. The environment is fun and hospitable and it was quite nice to have everything taken care of by the dealer. They were fair and thorough.
Business response:
Thank you very much for your feedback, we are glad to know that you were happy with your experience with us and we look forward to welcoming you back for your service.
New Passat Owner Jim Pirro was great to work with. He was open and honest throughout the whole process. He listened to my questions and concerns and explained things to me in manner which I understood, and could relate too. I love my new car. If you go to this dealership, ask for Jim Pirro.
Business response:
Thank you for your feedback, we are happy to see that you were happy with everything and hope you have a great 2018!
Friendly & Efficient I found a great deal on a pre-owned vehicle listed online & contacted Northampton Volkswagen, where the car was, that evening. I was able to chat with Kathy Gallo, one of their online sales specialists & then came in to test-drive the car. Northampton Volkswagen is very clean & welcoming, with a comfortable customer waiting area and even coffee & snacks available. Everyone there made us feel welcomed, and our sales rep Amber & finance rep X were very knowledgeable and open to all of our questions. The sa... read more
Business response:
Thank you for your feedback, we are glad to see everything was to your liking. Have a great 2018!
2014 Audi S4 Purchase After finding this car online, I wanted to look at it that day but live in NH over 2 hours away. I was able to talk to Amber and Kathy who held the car for me until the next day when I could drive down. The customer service I received was very friendly and helpful. They even allowed me to pick the car up on my desired terms to drive it back instead of using a runner. Overall, my car buying experience at Northampton Volkswagen was made easy and hassle-free, and I would certainly recommend them to a frien... read more
Business response:
Thank you for taking the time to come and visit us from so far away, we are glad you were happy with everything and hope you have a great 2018!
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is closed now. It will open at 9:00 a.m.