This profile has been claimed by the business owner or representative.
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Was a quick and easy experience. It was a very smooth process from start to finish.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Two hours for an oil change and front tire alignment seemed too I would have appreciated knowing how long ,even if just an estimate as to the length of times it might take.
Business response:
Thank you for your honest feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the long wait. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills, we hope you will give us another opportunity to serve you!
Gary got my vehicle done in the time frame he said and answered all my questions.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I think his name was Gary. We talked like we were old friends! My car was ready in the time that he told me.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Addressed my issues and my complaint in a professional manner. Thanks to Todd, in service, for his help.
Business response:
We appreciate your business. We're glad to hear that Todd was able to help. Our team looks forward to serving you again soon! Thank you for taking the time to leave us this fantastic review.
David was great! He listened to my concerns and ensured that they were addressed completely. I was well taken care of.
Business response:
Thanks for sharing your thoughts about your experience with David here at Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
They treated me like real human being in other words they made me very comfortable, they asked me what I was looking for,they showed me and I found something in my budget. They took real good care of me from sales to finance.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business, Eric, and look forward to your next visit.
They Gave me hope again! I didn’t feel alone,They put themselves in my shoes , They understood me, And they kept their word to Me !
Business response:
Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Phil is GREAT!! He is always pleasant and helpful. I always request him or Gary. Recommend them to anyone who needs service or a new vehicle.
Business response:
Thank you for your very kind review. Phil, Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews.
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.