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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,040 reviews
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Sbyrne's profile image
3 years ago

Cannot say enough nice things about this dealership and especially Tj Knauf. They knew I had been looking for a trail blazer for awhile and the minute one came on their lot I was notified. I was sick and unable to make it in, so they held it for me! I really appreciated that! 

Business response:

Congratulations on your new vehicle! We are so glad that TJ and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! 

ROCHELLEDALLEN511967's profile image
ROCHELLEDALLEN511967 
3 years ago

I Love Serpentine Chevrolet, this is where I purchased my car, so if anything goes wrong with it, I know they will make it right. Thanks guys for putting my brand new tire on for me. Keep up the great work. 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

kellyjoyner15's profile image
kellyjoyner15 
3 years ago

Professionalism courtesy friendly it's a lovely environment and we will continue our business with them 

Business response:

Thank you! We appreciate your business, Kelly, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

nanni9905's profile image
nanni9905 
3 years ago

TJ and Alan were great, returning customer and they always are excellent to work with! 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

DMILLIN's profile image
3 years ago

Art Mills and Alan Shuy were very professional and made my experience enjoyable. I will refer friends and family to them. 

Business response:

We are very happy to hear that Art and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

LTCOLLINS's profile image
LTCOLLINS 
3 years ago

Never have a bad experience when dealing with good people. My only complaint has always been that the car wash never seems to be working when i bring my other vehicles in. Service always has an excuse. 

Business response:

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your recent experience, and it is always a pleasure having you at the dealership. We appreciate your review and look forward to seeing you again! 

FGSOFTAIL262's profile image
FGSOFTAIL262 
3 years ago

my battery had a short ..they replaced it and return my truck to me..thank you 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

CIERRA.HUNG's profile image
CIERRA.HUNG 
3 years ago

Super quick process, was awesome it was mostly all done via email and text! Was in and out! Great communication 

Business response:

Cierra, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

jearod.woods's profile image
jearod.woods 
3 years ago

Excellent service and very helpful I would recommend them to all my family and friends. 

Business response:

Congratulations on your new vehicle, Jearod! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills, Jearod. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.