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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,040 reviews
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LURRIE's profile image
3 years ago

They are the best they stayed with fixing my car and very great full and thank them much thanks to ED STEVENS AND THE MECHANIC . 

Business response:

Thank you for your business and this review. We're happy to hear Ed and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

BLESSEDBYALLAH's profile image
BLESSEDBYALLAH 
3 years ago

Dave was so nice. A real gentleman. Thoughtful and kind. Every one is like family there. 

Business response:

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 

linderb's profile image
3 years ago

Thank you for finally getting me the LT for my car. I am only icing a 4 star review because my brand new car should have been completely ready to drive off the lot and it wasn’t. I had to bring back my car 3 times. 

Business response:

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

lmonaco1120's profile image
lmonaco1120 
3 years ago

Art Mill was fantastic to work with. He assisted us in ordering a vehicle and communicated constantly on any and all updates to the day it was delivered. 

Business response:

Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that Art and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! 

julie.bunkelman's profile image
julie.bunkelman 
3 years ago

Todd and Jessie in the Service Department came through for me!! they were great.. thank you!! 

Business response:

Thank you, Julie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills! 

Wildwahoo2003's profile image
Wildwahoo2003 
3 years ago

Salesman and finance were a pleasure to work with. Have purchased from Serpentini for many years and they have always exceeded my expectations. 

Business response:

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

dbellus78's profile image
dbellus78 
3 years ago

Did a amazing job at detailing my car and getting the dents out of it would definitely recommend them!! 

Business response:

Is anything that you can do about the dents in the front fender and the rust on the back of the car under the glass? If I would have saw that I would have never have gotten it this car 

KESSR02's profile image
3 years ago

Diamanté Isom was the best!! The finance department went above and beyond for me. I would highly recommend this dealership to everyone!! 

Business response:

Thank you so much for your wonderful review! We are thrilled that Diamante had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills! 

MSCHLESSINGER's profile image
MSCHLESSINGER 
3 years ago

7:30AM APPOINTMENT - THEY STARTED WORKING ON MY CAR AT 1:30PM. WASN'T HAPPPY WITH THE DELAY 

Business response:

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,040 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.