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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Trent and the manager there worked hard to give me what I wanted and expected! Thank you both for the time spent and your patience!
Business response:
Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
Great experience from beginning to end. Our family has bought numerous Chevy vehicles and this has been the best experience yet. Would recommend this dealership to anyone looking to make a purchase.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.
Very professional and fast service. David was extremely Very professional and fast service. David was extremely friendly. Great customer service. I always feel that the team takes care of my car as if it was their own.
Business response:
Thank you for taking the time to share your 5 star review, Michelle. We are glad to hear Davide delivered such a great experience!
I arrived on time and was met at my car and greeted appropriately and instructed to go to the intake desk and the checkin was completed. I was directed to the customer lounge to wait the hour to an hour and a quarter I was told the service would take. In approximately one hour the intake person came to the lounge and guided me to the cashier. The cashier was friendly and explained the charges. I was then met again by the intake person who thanked me for my business and showed me where my freshly washed vehicle was parked. Th... read more
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.
This was my first interaction since the dealership name change and let me tell you, I still received top quality service and professional courtesy from everyone I came in contact with. The staff in service was knowledgeable in answering my questions and got me the answers quickly. Tank you!
Business response:
Thank you for the 5 star review! We appreciate your business and our team looks forward to serving you again soon!
Excellent customer service and knowledgeable staff throughout the dealership. I will definitely visit again and tell all my Family and Friends about my great experience!
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Serpentini Chevrolet of Willoughby Hills!
I was treated respectfully - not like a demented old lady who didn't know what she was talking about. On again/off again turn signal light was replaced - you know the story - something doesn't work until you get to the repair shop, then it works fine. All service records were transferred from Pat O'Brien to Serpentini, so not like starting all over again from scratch. Quite pleased with service department. Service people not listed below - why should I rate someone I never met? This is a survey error.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!
Went in to look for a new Equinox, Trailblazer and Blazer. Decided on two Blazers. Art was fantastic. Got the vehicles in the price range for our budgets. Will definitely purchase from again..
Business response:
Congratulations on your new vehicles! We are so glad that Art had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Once again a great experience with my sales lady Carla. I cannot say enough of how helpful and knowledgeable she is along with financing. This is why I buy from Serpentine Chevy!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.