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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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Cookie's profile image
4 years ago

Serpentini was able to schedule me for a oil change and checked the whole car over and I was able to bring it in the night before and drop off the keys in the designated slot. 

Business response:

Thank you! We appreciate your business and David looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

sunseeker7036's profile image
sunseeker7036 
4 years ago

The whole process was wonderful. They were very helpful and easygoing. We didn’t feel pressured at all. We would definitely recommend Serpentini Chevrolet in Willoughby Hills. 

Business response:

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience! 

SF's profile image
4 years ago

I have never purchased a vehicle 1) from out of state and 2) sight unseen. Randy immediately sent me videos and additional photos of the vehicle, making me a lot more comfortable. The entire process was seamless and was thoroughly explained to me, step by step. Without hesitation, I would purchase another vehicle from Serpentini Chevrolet! Glenn was very pleasant and helpful as well. 

Business response:

Thank you for your business and for this review. We're happy to hear Randy, Glen, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

funfoutc77's profile image
funfoutc77 
4 years ago

I posted a review earlier. The dealership reached out to me and was willing to take a look at the car we bought because it kept stalling. The dealership ended up fixing it 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

donnas28's profile image
4 years ago

Serpentini of Willoughby Hills was more than I expected a car dealership to be. They listened to my needs and went beyond what I expected. I was greeted by a very friendly woman named Sandy who made me feel so comfortable. My sales associate Carly Folisi was amazing. I am so excited to not have to worry about the coming winter season in Cleveland with my new vehicle. I am very thankful. 

Business response:

Thank you, Donna, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! 

nancykane59's profile image
nancykane59 
4 years ago

Large selection with plenty of features. Clean showroom. Everyone I had contact with were very friendly and made me feel like my satisfaction was their priority. 

Business response:

Congratulations on your new vehicle, Nancy! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! 

B.MARIE.SIMS's profile image
B.MARIE.SIMS 
4 years ago

They had what I wanted and the Salesman Justin was extremely helpful. Will definitely recommend my family and friends to stop by! Overall a great experience! 

Business response:

Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills! 

KARVON2001's profile image
KARVON2001 
4 years ago

Very patient. Very understanding. No pressure to purchase. Answered all my questions and had all the right answers. Very happy with my purchase. Looking forward to good service 

Business response:

Hello, Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that Andrew was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! 

BRAXTON6991's profile image
BRAXTON6991 
4 years ago

Wanted a suv your staff was friendly knowledgeable work to give the deal for your budget give a choice not forceful my 2nd vecicle from here very pleased 

Business response:

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.