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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was in and out in 1 hour. This is what i was told my check up would take...The service people are great. Every one was friendly.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
My wife and I were at another dealership earlier in the day. Were very disenchanted with the way the staff answered our questions about the vehicle that we were looking at. We decided to visit Serpentini in WH. We were greeted by Randy right away. He was very helpful with all of our concerns, very friendly and outgoing. Actually, everybody that we spoke to. From the manager, finance guy Allen, down to all of the other salesman were very welcoming. Needless to say, we bought the 2018 Tundra and are very happy!
Business response:
We are very happy to have provided you with such a positive experience working with Randy and Allen! Congratulations on your new 2018 Tundra! We sincerely value your business and look forward to your next visit.
Great service department, great salespeople. Would highly recommend this dealership. One of the best dealerships I've ever been to. I bought my first brand new car from them!
Business response:
Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Aramis and it was a pleasure having you at the dealership. We appreciate your review!
I mixed up my oil change appointment however, the service advisor was courteous and got me in and out in an acceptable amount of time.
Business response:
Hi Maudie! Thank you for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
The service write-up guy was fast ad courteous....the salesman I dealt with was equally qualified(Art Mills).....thanks for providing such a competent staff.....
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.
Like that they check all of the car. Didn't like the long wait, but it had to be done. Enjoy talking to Jeff Shinhearl.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I always get good service. Phil Watts always takes care of me. I have never had a problem. A1 service. My car runs great thank you.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled to learn that you always find your experience with Phil to be a positive one here at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
Ease of scheduling, check in and called when my car was ready. The repair was a simple (simple for me) fix and the sunroof and shade are now working!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
The no hassle reception by my salesman and his simple down to earth explanations of any question I asked. Overall, the Dealership is a welcoming environment
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.