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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nice truck!They did a good job getting me financed.Everybody was friendly.Did follow up on a question I had but still haven’t received a answer!A little frustrated
Business response:
Hello! Thank you for taking the time to write a review. We're glad to hear you like your new truck, and you had a good experience here with our team. We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.
Glenn The Manager Was Very Wonderful With Excellent Customer Service Love Them All. Thank You. Will Recommend This Business To Others. The Financial Department Was Also Wonderful Everyone Did There Share.
Business response:
Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congratulations on your new purchase. Please let us know if we can be of any more assistance!
They were absolutely amazing to do business with!! I would recommend them to anyone looking for a good vehicle. Plus very efficient and nice. Best place ever !!!
Business response:
Fran, thank you for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
I was very pleased with the service I received. I went through the internet. My salesman was very patient and professional. Listened to what I wanted. Answered every question. Feels like I have a new friend. This had to be the most pleasant car experience. And the shortest. Definitely would recommend and refer friends and family
Business response:
Hello, Thank you for taking the time to share your feedback with us. Candi, TJ, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Phil watts always takes his time and makes sure he understands your concerns and what it takes to correct them. The truck is fixed right and the job is always done top notch.
Business response:
James, Thank you for taking the time to share your thoughts on working with Phil and our team. We're glad to hear we delivered such a great experience!
They continued to worked on discovering the problem until they resolved the issue with my transmission, while the whole time gave me a loaner. thank you
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!
The smoothest car purchase I've ever made.I loved the fact that it wasn't a all day experience.The dealer was very knowledgeable of cars.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
very pleasant sales lady, good finance guy, pleasant experience over all. I thought that truck I bought should have had some touch up work done
Business response:
Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your new vehicle purchase. We truly appreciate your business. We apologize, however, that we missed the mark on the truck touch up work. If you would like to further discuss your concerns, feel free to reach out to us directly at your convenience.
I dread car shopping but couldn't ask for a better experience. My salesman, Dave, was amazing and we had a good time driving around and conversing. The entire staff was nice and friendly. I would recommend this place to anyone.
Business response:
Thank you so much, Frank, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.