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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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srennie11's profile image
srennie11 
4 years ago

Fantastic Everything went smooth and was very professional. We are only sad that we are still not able to get the second key fob that should of came with the car. We were told because they gave us money off the car we could not get that second one with out purchasing it ourselves..UNACCEPTABLE... We were told that both our sales person and internet person would call us back and follow up but we have not heard back from them as of today in regards to key fob 

JJSCHIMIZZI's profile image
JJSCHIMIZZI 
4 years ago

Started with sales team and Randy was great . They Started with sales team and Randy was great . They answered all my questions. And worked with my wife and me on are new Truck we leased. I hope the relationship we have with this new dealership in Willoughby hills last . Good selling Randy keep up the good work . 

YVONNE_REED's profile image
YVONNE_REED 
4 years ago

I have had an issue with my Equinox for almost a year. There has been this scraping noise front passenger side, every time I've taken it in no one has heard this noise. Well yesterday the noise was back only louder, I thought the front was going to break or something. When I got there, after a short wait, Carlee hesitantly wrote up an invoice to have my vehicle road tested. John took the vehicle for a short test drive and this time the noise was heard, whew! John thoroughly cleaned everything he believed could have caused th... read more

EWALDRUM462's profile image
EWALDRUM462 
4 years ago

Receive excellent service for my car was informative on car repair Adjusted to new car service was smooth and efficient Xs thank you for service on my vehicle 

WINNIEWB's profile image
4 years ago

it was fine, service was quick even though it was crowded. They gave me an appointment even though I called kind of last minute. I only wanted a oil change before taking a 2 and 1/2 hour trip with the car. They said no problem and fit me right in, I really appreciated that courtesy. 

CHARLESLEVICY's profile image
CHARLESLEVICY 
4 years ago

I always get excellent service when I visit service department for required service or questions that I may have related to any of my vehicles that I may have 

PWeissbr's profile image
4 years ago

Standard service (oil change) on 2013 Malibu LTZ When I called for appointment, specialist knew my vehicles, and did not ask a lot of extraneous questions. Made the call efficient for both sides in the call. I was greeted by name and promptly. All service work was performed to expectations. Porter was available to take me to work nearby (very important). I received text updates under guidelines in my profile, and my advisor called the cell on file and let me know the car was ready with no 'surprises' found. 

JHULKSTR's profile image
4 years ago

It is still a great place to purchase or buy a truck or car. You should have a grand opening with pizza and calama, and a good red wine. 

JUDYKOPNISKE's profile image
JUDYKOPNISKE 
4 years ago

problem with voice phone was not fixed. I bought the car one week before taking it in because myself, my daughter who owns a Traverse Redline, and another woman from the dealership could not get the phone activation phone to work with 3 different phones. I took it in to get it fixed and was sent home without it being fixed. I will now take it to Classic Chevy since this is warranty work and they are 1.7 miles from my house. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.