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Volvo Cars Pioneer Valley of Northampton
- Car Dealers
- Northampton, MA
About this business
The team at Volvo Cars Pioneer Valley would like to welcome you to our Northampton dealership, where we're confident you'll find the vehicles you're looking for at prices you can afford. Check out our full selection of new Volvo vehicles, or get a great deal on a reliable certified pre-owned Volvo model. No matter which vehicle you select, our professional Volvo finance team will help you get settled with a competitive financing or lease plan. And the professional technicians in our Volvo Service Center can handle everything... read more
Location details
48 Damon Rd, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a great experience at the dealership. Everyone was incredibly patient with my questions even though I was just in the “getting ideas” phase of buying. Jamie Fenton was my sales consultant and he couldn’t have been more helpful or more pleasant to work with. Even though I was just looking, I felt confident enough in the dealership and in Jamie to purchase a car the next day. Jamie had everything ready - plates, inspection, detailing, etc within a couple of days despite our having purchased the car before a holiday week... read more
Business response:
Thank you! Its great to know you had such a great experience and we look forward to welcoming you back!
My husband and I looked at all types of makes for many weekend and look at features that we felt was necessary to provide the most safety features. I hate dealing with car salesman until ai met Tristan . He was able to show us all the features and how they worked. He had to repeat them so I understand. He was kind patient and knowledgeable He was so different from other experience s and we bought one every two years.. The safety features and comfortable , sharp xc40 was impressive. Tristan made the transaction move forward a... read more
Business response:
Thank you for your feedback, we are glad that you enjoyed your time with us and that you love our new Volvo. Congratulations and we look forward to welcoming you back for service!
A first time car owner, I came into Volvo Pioneer Valley unsure of how to find the perfect car to meet my needs and worried that I didn’t know enough about the process. Lucky for me, I couldn’t have been in better hands. Tristan was kind, courteous, and extremely knowledgeable. His warm manner and patient demeanor made me feel comfortable in what could have been an otherwise daunting process. Tristan walked me through my options, explaining everything I needed to know along the way while tailoring my search processes to meet... read more
Business response:
Thank you for your feedback, we are glad you had a wonderful experience with Tristan and we are glad that you felt well taken care of and safe with us, which is our top priority in these challenging times. Enjoy your vehicle and we look forward to being of assistance with service in the future
I had a great experience with Jamie. He was so helpful and was able to answer any questions I had, making the process much easier. Definitely will recommend!
Business response:
Thank you, its good to know you enjoyed working with Jamie and we look forward to welcoming you back to service!
This month I had the pleasure of working with Jamie Fenton at Volvo Cars. He was very kind and knowledgeable. He didn’t pressure me and my wife whatsoever. I am going to make sure to tell all my friends to visit him if they ever need a Volvo.
Business response:
Thank you, we are happy to see that you loved working with our team and we hope you enjoy your new Volvo! Congratulations.
Tristan and Christopher GREAT customer service! I highly recommend this dealership to purchase their next car!! Best experience ever, definitely will be a returning customer.
Business response:
Thank you! Its great to know you loved your experience with us and we look forward to welcoming you back! Enjoy your vehicle
This dealership has recently change locations. The new location is far more convenient, but the facilities are not particularly hospitable/pleasant to spend time in. I hope they have plans to do a major renovation to make it more attractive. It is 3 weeks from my purchase and I'm still waiting to fully resolve the "We Owe" portion of the transaction.
Business response:
Good Morning, thank you for your feedback, indeed we are hoping to be able to improve the location in the future, so that it lives up to customers expectations. As to getting your we owe issue resolved, please reach out to me at 413-517-3835 or by email on mzoelck@tommycarmgt.com so that I can be of assistance with what is needed and we can get this taken care of. I look forward to hearing from you. Kind regards, Melanie, Customer Service
I had a very positive experience shopping for and purchasing a new Volvo hybrid SUV at Volvo Cars Pioneer Valley. I appreciatedworking with an energetic member of the Sales department, Tristan Whalen, who was refreshingly straightforward and proactive. Although the particular hybrid model that we were lookingfor was not initially available at Pioneer Valley, Tristan located one which matched our specifications at another Volvo dealership out of our geographic area. He. exchanged the hybrid SUV from the dealership for another... read more
Business response:
Thank you, we are happy to know that you loved your experience with us!
Tristan our salesman did a great job. He was very knowledgeable about the vehicle and very friendly. Anthony our finance man did an outstanding job as well. Behind the scenes, Melanie and Natasha were amazing.
Business response:
Thank you, we hope you enjoy your new Volvo and welcome to the Volvo Cars Pioneer Valley family!
Frequently asked questions about Volvo Cars Pioneer Valley of Northampton
How is Volvo Cars Pioneer Valley of Northampton rated?
Volvo Cars Pioneer Valley of Northampton has a 4.8 star rating with 699 reviews.
When is Volvo Cars Pioneer Valley of Northampton open?
Volvo Cars Pioneer Valley of Northampton is closed now. It will open at 9:00 a.m.