Avondale Dealerships

Sean W. 

on Yelp

5 days ago

These people remind you why you should only purchase vehicles online. They do not value you, your time, or your patience. Returned lease today, dlr wanted to buy it, so we have to sit there for over 90 mins. Their response, this is how it goes. BS, this is not my first lease, nor my first turn in to this dealership. But we never lease from them, wonder why? They are a zero. Sales, service, management. All zeros. The 600 fee savings is nothing comes to the 20k in miles we just gifted you and in return to lie and waste our tim... read more

Barnedra W. 

on Yelp

a year ago

Brought my car in for repairs from accident. When I picked up my car the front seat was broken. When I inquired about the damages they refused to fix the broken seat. Please beware when dealing with this dealership, unethical manager and collision service advisors. 

Bam N. 

on Yelp

a year ago

Took my Porsche here and would not take it there again. Originally took it there cause of rear damage and rear passenger door damage. Originally quoted $13000 but after much back and forth with my insurance. The total bill came out to over $19000. I thought, well, ok, it's a Porsche. There were some question on why both of my rear quarter panel glass needed to be replaced, as both were not broken. No reason was given other than, "your insurance approved it". They were originally tinted, so that added to my cost. So when car ... read more

Anna D. 

on Yelp

2 years ago

Don't service your car here unless you don't want to see it for three months or more. Oh, and if you don't want an extra $700 charge because they didn't communicate their above-market labor rates. I'm disappointed in Lexus for recommending Avondale to me. They wasted over a month going back and forth with my insurance company and then lost my car keys once they finally started the repair (which they didn't apologize for). When I asked to get my car while they deliberated with insurance, they said it was already disassembled ... read more

Nancy M. 

on Yelp

2 years ago

I had my car towed here because I had an incident and the engine wouldn't shut off nor could I put it in any other gear so with that being said, I was told that there will be no repairs unless I authorize it so after getting the estimate quotes I decided to get a second opinion from another place but instead, I was told it will cost me more Much more to have my car moved to a different location than it would for me to have it repaired. There made me feel so uncomfortable as if I don't have a choice in the matter of getting a... read more

Jeff W. 

on Yelp

2 years ago

***UPDATE*** There was another issue found after the vehicle was "repaired." The driver side rear door panel was not secured properly, resulting in me having to bring the vehicle back in for the 3rd time after being told the vehicle repairs were completed. BEWARE OF AVONDALE COLLISION. CLEARLY, THEY DO NOT QC THEIR WORK. IF THE WINDOWS AND TRIM ARE NOT PROPERLY INSTALLED, HOW CAN WE TRUST THEIR CRAFTSMANSHIP ON THE PARTS YOU CAN'T SEE. BE SURE TO THOROUGHLY EXAMINE YOUR VEHICLE AFTER THEY TELL YOU IT'S READY. OR DO WHAT... read more

Nyx F. 

on Yelp

2 years ago

So I was told they were booked out for a month. I stove on the date s scheduled to find out they cannot fix my car. I could've had that information conveyed by the reception person 

Adrianne C. 

on Yelp

2 years ago

Now that I finally have my vehicle relocated at a far more reputable and honorable shop (Hollywood Finishes in Keller), I feel able to write a final review on this trash company. Avondale intentionally took advantage of a 100% disabled veteran family that was in a rear end collision with their 1 year old in the car, caused by the negligence of a companies employee texting and driving. Avondale saw dollar signs and didn't care that the disabled veteran family (the victims in this) is who had to pay for their antics. I look fo... read more

Tammy H. 

on Yelp

5 years ago

Does anyone there reply to emails in a timely manner? I requested new service tech because the first one wasn't replying now the replacement isn't replying. I realize I can call, but it is very frustrating that they won't reply to a simple email.