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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service! Made the experience pleasant. Classy, knowledgeable, respectful and kind! I will no doubt return to Herb Chambers.
Business response:
Thank you for the wonderful feedback! It was a pleasure having you visit us here at Mercedes-Benz of Boston and we look forward to seeing you next time!
It's very rare that a person can find a reason to say something nice about a dealership, but Patrick makes it remarkably easy to do. He is a true asset to Mercedes Benz Somerville! Service can be a demanding and thankless job, so I'd like to take this opportunity to thank Patrick for all of his hard work, and for always being attentive, cordial and professional. Thank you again, and keep up the amazing work!
Business response:
Thank you for taking the time to share this wonderful feedback - we can't wait to pass it along to Patrick! Your business is greatly appreciated by our entire team here at Mercedes-Benz of Boston and we look forward to serving you next time. Thanks again!
I have been buying cars for many years, but this past week I bought my 2016 S550, I had the most amazing experience with Eric Ilchenko from the MB Boston , he’s extremely knowledgeable with a customer service skills that is second to none. Even couple days after I purchased the car, Eric followed up twice to make sure that I was happy with my purchase, he was always available and prompt. He’s a great asset for his company because he possesses the “it” factor, a skill that cannot be taught. I wish I can find an Eric in every ... read more
Business response:
Thank you for taking the time to share your review. We're so happy that you loved working with Eric at Mercedes-Benz of Boston! We appreciate your kind words and look forward to passing them along to him and the rest of our team!
Eric is the best: knowledgeable, helpful and responsive! Had my car and financing handled with professionalism and speed. Five star experience!
Business response:
Thank you for the kind review, Alex! We're so glad you enjoyed working with Eric and we know he'll be thrilled to hear this fantastic feedback. Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!
The Service Department personnel are always welcoming, friendly, professional and perform as promised. I have been coming here for five years even though it is about an hour from my home because they do such good work.
Business response:
Thank you for sharing your positive experience! We're so lucky to have you as a customer, and appreciate you making the drive to see our team! -Mercedes-Benz of Boston
They were very patient and have really good inventory & price points, they cater to your needs and build personal relationship with customer for a great service.
Business response:
Thank you for the wonderful feedback, Akarsh! Your business is greatly appreciated by all of us here at Mercedes-Benz of Boston and we look forward to seeing you next time!
Excellent service from Jimmy in service since day 1. In 2000 when we bought our cars.
Business response:
Thank you! We're happy Jimmy has continued to earn your business all these years! We look forward to 20+ more years as your go-to automotive resource! - Mercedes-Benz of Boston
The service advisor Michael Robinson, was perfect. I will recommend him any day for anyone as an advisor..
Business response:
Thank you for taking the time to share this wonderful feedback - Michael will be so happy to hear it! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Boston!
Personable staff and prompt service despite a busy service department. This is what the brand strives to be.
Business response:
We are pleased that your visit to our service center was a five-star experience! Thank you for leaving us your awesome review! - Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 5:00 p.m.