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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,179 reviews
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Kevin.p.shepard's profile image
Kevin.p.shepard 
3 years ago

Ricardo and team were fantastic to work with, they made the whole process incredibly easy! 

Business response:

Hi Kevin! Thanks for the five stars. We're honored to hear that Ricardo could assist you during your time with us and we hope to see you back for all of your future auto needs! 

randallplante's profile image
randallplante 
3 years ago

Good group, no problems I’m sure they are a little short staffed like everybody else. However they seem to have got it done expeditiously 

Business response:

Thank you for the kind review! Your business is much appreciated by all of us here at Mercedes-Benz of Boston and we hope to see you again in the future! 

Mejia Family's profile image
Mejia Family 
3 years ago

Jimmy is quite literally the best advisor we have ever used. He is extremely knowledgeable and able to explain in detail what is going on with the automobile as well as options. He is tremendously patient with us and has gone out of the way not once, but every single time. We highly recommend Herb Chambers Service Department and Jimmy to all. 

Business response:

We couldn't agree more, Mejia! Jimmy is the best and we're so happy that they help you feel at easy servicing at Mercedes-Benz of Boston! Thank you for taking the time to leave us your great review! 

David Ferreira's profile image
David Ferreira 
3 years ago

I had the perfect service experience when I brought my AMG GLE into Mercedes-Benz of Boston. Erika Pineda was the epitome of professionalism, extremely trustworthy, and I couldn't be more satisfied. My vehicle is very important to me and I would not trust it with anyone else. 

Business response:

Thank you for trusting Mercedes-Benz of Boston with the care of your vehicle, David! Erika & the team look forward to seeing you again next time! 

Jason's profile image
Jason 
3 years ago

My experience with Mercedes Benz of Boston was amazing and it’s because Eric was my salesman. I purchased a car from out of state and Eric went above and beyond to make sure that I was comfortable through the process that he helped make surprisingly easy. We flew in from out of state to pick up the car. Eric was warm, welcoming and very accommodating. He took us on a tour of the facility and even took pictures for us. Thanks for making my purchase with Mercedes such an enjoyable one. 

Business response:

Thanks for the five stars, Jason. We're honored to hear how Eric could assist you during your visit with us here at Mercedes-Benz of Boston. We hope to see you back for all of your future automotive needs! 

Greatcall's profile image
Greatcall 
3 years ago

I always receive top notched service at this dealership. There are dealerships that are closer to where I live, but the customer service is why they keep my business. Mike is very professional and courteous. 

Business response:

This review means so much to our team! Thank you for entrusting us with your vehicle! - Mercedes-Benz of Boston 

Paul Robert Garrido's profile image
Paul Robert Garrido 
3 years ago

Patrick Titshaw is an asset to Mercedes Benz and Herb Chamber more specifically He is friendly and trustworthy 

Business response:

Thank you for taking the time to share your experience working with Patrick at Mercedes-Benz of Boston! We look forward to seeing you again next time! 

rgainfort's profile image
rgainfort 
3 years ago

Great salesman and stellar patience. Quality product and service. The purchase is exactly as promised. 

Business response:

We appreciate you leaving us your kind review! We hope you love our vehicle and come back to visit us again! Thank you! - Mercedes-Benz of Boston 

Ksryan's profile image
Ksryan 
3 years ago

Eric is a terrific salesperson, excellent customer service, so happy with my experience and new car! 

Business response:

We appreciate you leaving Eric and the team your kind review and five-star rating! We look forward to seeing you again at Mercedes-Benz of Boston! Thank you! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 5:00 p.m.