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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My family have purchased and serviced our Mercedes vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service personnel.
Business response:
Hi Phil, thank you for taking the time to post this review for us. We hope to see you back here for many visits to come! -Mercedes-Benz of Boston
Everybody at the dealer in Boston is very friendly , courteous and eager to help you. They are the best.
Business response:
Thank you for the five stars! We hope to see you here again. -Mercedes-Benz of Boston
Relatively less painful to buy a car here than at most dealerships. Large service department so there's a bit of red tape, but the quality of service is excellent - expensive compared to an independent shop but that's to be expected. There's a tendency for the service writer to try to sell an extra service of some sort, and sometime they succeed, which I later regret. But that's my fault, not theirs. They do a really good job of completed the job in a timely manner - exemplary, really.
Business response:
Thank you for taking the time to leave us a review. We appreciate the feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!
I had an appointment with Patrick to have an oil change done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to make sure my vehicle was serviced in a timely manner. Due to supply issues and parts shortages the repair took longer than anticipated but Patrick kept me updated continuously throughout. Would highly recommend working with Patrick at MB of Boston as their customer service is unrivaled.
Business response:
Thank you for the five stars, Eris! We're glad to hear that Patrick could assist you during your visit with us and we hope to see you again! -Mercedes-Benz of Boston
I had to take my car in for service and was very pleased with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly.
Business response:
Thank you for visiting Mercedes-Benz of Boston! We're happy to hear our team took great care of you and we hope we can be of service again in the future. Take care!
The consistent service, professionalism, and understanding I have received for over a decade is unparalleled. Jhonathan and Kris make every purchase a wonderful experience. I could not be happier.
Business response:
Thank you for the five stars! We are happy to hear that Jhonathan and Kris could assist you and we hope to see you back at Mercedes-Benz of Boston for all of your future auto needs.
Great service from everyone there. Friendly, efficient. Expert care and knowledge and dog treats, too!
Business response:
Thank you for the kind feedback! We're happy to hear you had a great visit with our team here at Mercedes-Benz of Boston and we hope to see you again next time!
Terrific service. Extremely accommodating. All staff are friendly and knowledgeable. I have been a loyal customer for 20+ years.
Business response:
Thank you for your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more. See you next time! - The Mercedes-Benz of Boston Team
Patrick did excellent job with complicated problem. Well done. Thank you for good care and communication
Business response:
Thank you for the five stars, Michael! We are glad to hear that Patrick could help you during your visit with us and we hope to see you back at Mercedes-Benz of Boston for all of your future auto needs.
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 5:00 p.m.