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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service department representatives and valet always go above and beyond for me. I love having my SUV at Mercedes Benz of Boston!!
Business response:
Thank you for sharing your review! We're so happy that we earned your 5-stars! Enjoy your new SUV! -Mercedes-Benz of Boston
Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as well and have given them a fair amout. Of business, but I will never give them direct business again moving forward. BEWARE
Everyone is very friendly, cooperative and professional. I am satisfied with service of my car.
Business response:
Thank you for your 5-stars! We look forward to seeing you return to Mercedes-Benz of Boston!
Everything was done with high level of professionalism. Shop clean and all friendly. Gone here for routine maintenance for years and I’m consistently pleased with the service.
Business response:
Thank you for your review, George! We look forward to seeing you next time at Mercedes-Benz of Boston!
Brought in vehicle I had purchased in another part of the country, but MB of Boston was still willing to service/repair it.They gave me an accurate estimate and kept me informed of the progress. Very kind and knowledgeable service representatives
Business response:
Thanks for trusting the Mercedes-Benz of Boston team with your vehicle! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care!
I’m very happy. Great professionals .my sprinter got all the service I asked done in time . I’ll never going to a different place. Thank you MB of Boston .
Business response:
Jimmy Maniatis you’re the best!!I appreciate it
Terrible customer service with no follow up. Had my car for 3 days just to swap out tires smh.
Business response:
Thank you for the review. I sincerely apologize for the long wait and will make sure the situation gets looked into with our team so that we can work on providing more efficient experiences in the future. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Jeff Davis - General Manager - jeff@herbchambers.com
Gill in service was extremely kind and very professional! Thank you for great customer service!
Business response:
We appreciate the wonderful feedback and can't wait to share it with Gill! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!
Just went in to look at the S580. Salesperson was friendly, knowledgeable, and experienced.Loved the car at first sight ,and worked out the process with Ronald Escobar..
Business response:
Thanks for the five stars! We're honored to hear how Ronald could assist you during your car buying experience. We hope to see you back! -Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.