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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clean, comfortable and efficient, Herb Chambers of Boston was a great car-buying experience. All team members I spoke with are very knowledgeable and personable, making a, usually not enjoyable, experience fun.
Business response:
Thank you for the five stars! We're happy to hear that your experience with us was such a positive one and we hope to see you back here at Mercedes-Benz of Boston for all of your future car needs.
It is a pleasure to work with Patrick and Mike. They make the service experience feel special!
Business response:
We're happy to hear Patrick & Mike made your visit a great one! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!
Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never feel like service is being done on your car that is unnecessary. And even does work on your car that is not charged to you if they feel that the vehicle should not have broken down prior to usual date of needed services.
Business response:
Here at Mercedes-Benz of Boston, we strive to ensure the best possible experience for our customers, and reading your review has made us so happy to know we've succeeded! We hope that you continue to enjoy driving your vehicle and look forward to assisting you again at our service center! Thank you so much!
Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service
Business response:
We agree -- Albert is the best! We're so glad they gave you five-star service and helped you feel at ease with your experience at Mercedes-Benz of Boston! We will see you next time! Thank you!
We went there for servicing. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place.
Business response:
Thank you for the five stars, Morgen! We hope to see you here at Mercedes-Benz of Boston for many more positive experiences in the future.
Excellent experience with Eric! He is very knowledgeable and made buying a new car a seamless and enjoyable process.
Business response:
Hi David! We're happy Eric helped you have a five-star experience buying your new car here at Mercedes-Benz of Boston! Thank you for the kind words and five-star rating!
Dealing with Jimmy in service. Very professional and accommodating. If he’s busy returns calls promptly.
Business response:
Thank you for the five stars! We're happy to hear that Jimmy could help you out, and we hope to see you back for any of your future auto needs. -Mercedes-Benz of Boston
Always efficient, always friendly and most importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and top performance of my car and my budget and needs. I’ve never felt pressured and have on more than a few occasions been surprised by advice that favors me and avoids an unnecessary cost.
Business response:
Thank you for the review! We're happy to hear about your loyalty with us, and we hope to continue and see you here at Mercedes-Benz of Boston for all of your future automotive needs!
We worked with Eric on renewing our car. He is very friendly and professional. We closed the deal within 2 hours.
Business response:
Thank you for the five stars, Su! We're glad to hear that Eric could help you out, and we hope to see you back here at Mercedes-Benz of Boston for all of your future auto and service needs!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 5:00 p.m.